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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

July 21, 2024

Excellent! Anthony DeFabio was knowledgeable and helpful in choosing our Hybrid Ford Maverick. Thank you. Nice Work! Keep going! More

by rcerpwhmte
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
July 19, 2024

Fast service. Friendly staff. I like when they send videos to show me about my car and its needs. More

by Wserbackii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
July 19, 2024

Service done a few weeks ago so I don't remember names. The coordinator I worked with completely understood my tire issue, and service was performed exactly as I hoped. When he reminded me I had enough p More

by KPASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
July 19, 2024

Rob Sangelo was great salesperson - no pressure, knew the product, had cars ready for test drives. Negotiation was the easiest I've experienced in many, many years. Appreciated the professional, stress-fre More

by BLAISDELLROBERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo - 5 stars!, JT Tibbits, AJ Denton
July 19, 2024

Bought a vehicle and it went smooth, vehicle started to do something that week I bought it and they fixed it right away. Excellent dealership More

by itsbrittany9560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Rob Hitchcock
July 18, 2024

Your service department was supposed to call me when the catalytic converter for my truck came in. I received a call 4 months later telling me you were going to send it back to Ford. I love my truck but I n More

by Bonmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon, Aidan Jones
July 17, 2024

Bill Hurley was a comfortable and accommodating sales person to work with in my search for a new car. More

by JBLZANELLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
July 16, 2024

Working with Darlene and the team at Metro Ford is always a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! More

by KRISTINDEANGELUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Darlene Shafran, Dave Dariano, JT Tibbits
July 16, 2024

Nothing short of AWESOME. The experience was rather painless and worked out better than I had hoped. thank you Rob and Sal More

by rob_tetrault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo, Yvonne Lai
July 16, 2024

I have been a Metro customer for sales and service for 35 years. I always find them easy to work with, reliable, and very reasonable. I currently have an older Focus which they keep running like new and have More

by jongriffin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Aidan Jones
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