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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
Verified Customer
September 12, 2021
The guys were great. Made additional adjustment to make my car like new Thanks for the super job, Metro Ford. They took extra time to make sure of my total satisfaction. my car like new Thanks for the super job, Metro Ford. They took extra time to make sure of my total satisfaction. More
by Jll
Employees Worked With
Gary Askew, Cary Peek
September 11, 2021
Always courteous, friendly, and take care of my vehicle as if it were their own. Would never have my vehicle serviced or purchase a vehicle any where else. Highly recommend Metro Ford to anyone. as if it were their own. Would never have my vehicle serviced or purchase a vehicle any where else. Highly recommend Metro Ford to anyone. More
by JREAL329
Employees Worked With
Troy Hanlon, Jay Ostrander, Rob Hitchcock
September 11, 2021
Always very efficient. Willing to answer all questions. My husband and I have dealt with metro Ford for almost 30 years, and still come back. That should say something. Thank you for your service. My husband and I have dealt with metro Ford for almost 30 years, and still come back. That should say something. Thank you for your service. More
by KRNMCLRY
Employees Worked With
Roger Gordon
September 11, 2021
They were great to deal with made everything very easy. Helpful knowledgeable and we have purchased from them in past and they never disappoint. Thank you Anthony! Helpful knowledgeable and we have purchased from them in past and they never disappoint. Thank you Anthony! More
by Geno0275
Employees Worked With
Anthony DeFabio, Bill Marincic
September 11, 2021
The techs properly diagnosed an electrical problem and fixed other items requested. Unfortunately, 3rd party had to fix instrument cluster 3 times (so far). The service department sent it out the second t fixed other items requested. Unfortunately, 3rd party had to fix instrument cluster 3 times (so far). The service department sent it out the second time with no charge. Hopefully they will do the same for the third repair. More
by Rowdyreda
Employees Worked With
Gerry Dariano, Roger Gordon
September 10, 2021
Experience has always been good at metro ford. Had brake work, oil change, paint work, replace hood, inspection. Have always been pleased with the work that has been completed. work, oil change, paint work, replace hood, inspection. Have always been pleased with the work that has been completed. More
by SRSSQUIRES
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
September 10, 2021
Have dealt with other dealerships and have not been satisfied with their service. Once I found Metro ford service I have not had a problem. I would recommend them to anyone. satisfied with their service. Once I found Metro ford service I have not had a problem. I would recommend them to anyone. More
by Knaggst
Employees Worked With
Troy Hanlon
