Back

Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,073 reviews

September 10, 2021

My tires on my used 60 Grand raptor are dry beyond measure according to the USGS. They said they will never be moist again. Ever. More

by PROSTORES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ - he's the man!, Dave Carach
September 10, 2021

Have dealt with other dealerships and have not been satisfied with their service. Once I found Metro ford service I have not had a problem. I would recommend them to anyone. More

by Knaggst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 09, 2021

Very helpful. Checked before doing any extra work and pointed out if there was a problem. Reminded me about my inspection that was due this month. More

by DJFRENCH122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
September 09, 2021

On the whole the service was very good. I am grateful that Metro Ford was able to fix both safety issues at that time. The rides home and back to the dealership the next day to pick up the car were also More

by Sally Hille
Recommend Dealer
Yes
Employees Worked With
Rodney? (shuttle service), Troy Hanlon, Jay Ostrander, Rob Hitchcock
September 09, 2021

Anthony was very helpful and knowledgeable. He was not in any hurry to complete the sale. Very good salesman!!Would return to this dealership in the future if needed. More

by tom.quinn7307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
September 09, 2021

Never have had problems with Metro. They have always been good to me, very accommodating. I would recommend there service to anyone looking for quality work More

by JBLESER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
September 09, 2021

Professional, competent, knowledgeable and service oriented. They all worked well together as a team. Very helpful and fair. You could not hope for a better experience. More

by NAVARCA95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Lai, AJ Denton., Dave Carach, Rob Dariano, Sara Wynne
September 08, 2021

No problem scheduling an appointment and they were on time. The service was done as asked and they did communicate any issues. The staff was very professional and helpful More

by Mmiller16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 08, 2021

Great service very knowledgeable service staff prompt and courteous service. Fixed right the first time. Hitchcock is the best. Very affordable pricing convenient location great facility More

by Savannah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
September 07, 2021

As always, Troy is a rockstar and truly embodies the customer experience! Thanks to Metro and Troy for taking care of our Shelby GT350 and Raptor! More

by KBISNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
...
262
...