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Metro Ford
Schenectady, NY
5,076 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,076 reviews
September 08, 2021
Great service very knowledgeable service staff prompt and courteous service. Fixed right the first time. Hitchcock is the best. Very affordable pricing convenient location great facility courteous service. Fixed right the first time. Hitchcock is the best. Very affordable pricing convenient location great facility More
by Savannah1
Verified CustomerEmployees Worked With
Rob Hitchcock
September 08, 2021
No problem scheduling an appointment and they were on time. The service was done as asked and they did communicate any issues. The staff was very professional and helpful time. The service was done as asked and they did communicate any issues. The staff was very professional and helpful More
by Mmiller16
Employees Worked With
Troy Hanlon
September 07, 2021
Awesome place with awesome people! Their passion and willingness to help is astounding. They made me feel comfortable and confident in the purchase I was making. They treat you like one of their own! willingness to help is astounding. They made me feel comfortable and confident in the purchase I was making. They treat you like one of their own! More
by laurena13
Employees Worked With
Dave Dariano, Anthony DeFabio, Jennifer Gifford
September 07, 2021
As always, Troy is a rockstar and truly embodies the customer experience! Thanks to Metro and Troy for taking care of our Shelby GT350 and Raptor! customer experience! Thanks to Metro and Troy for taking care of our Shelby GT350 and Raptor! More
by KBISNETT
Employees Worked With
Troy Hanlon
September 07, 2021
As a Progressive customer, Metro was fast, professional, and courteous. Very impressed with quality of work and friendly interaction throughout the entire process. Thank you. and courteous. Very impressed with quality of work and friendly interaction throughout the entire process. Thank you. More
by His77333
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
September 07, 2021
It's a great dealership with very good folks that take their time to make sure you're satisfied with the service. Wouldn't change at all 👍🏾 their time to make sure you're satisfied with the service. Wouldn't change at all 👍🏾 More
by SHAMSUDDIN.RIZA
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
September 06, 2021
Troy Hanlon in the service department was great at scheduling my appointment at the time that was best for me. Mechanic Joe Carhart is very skilled and has been our mechanic for years. scheduling my appointment at the time that was best for me. Mechanic Joe Carhart is very skilled and has been our mechanic for years. More
by Powerdog17
Employees Worked With
Joe Carhart, Troy Hanlon
September 06, 2021
I Love the service I received. The Salesman was Very Professional. He explained All Information Very Well. I Left Your company, feeling Great and Very Happy! And, Hope You don't let Me Down!! ☺️ Professional. He explained All Information Very Well. I Left Your company, feeling Great and Very Happy! And, Hope You don't let Me Down!! ☺️ More
by 2MISS215
Employees Worked With
Mr Robert S
September 04, 2021
We have done business with metro ford for years.we have bought many new and used vehicles, having a good experience Would recommend dealership to everyone. bought many new and used vehicles, having a good experience Would recommend dealership to everyone. More
by LILLADY6977
Employees Worked With
Dan Ketchum
September 04, 2021
I have had nothing but great experiences with Metro Ford. The guys in the body shop are the best and the work is excellent. Thanks The guys in the body shop are the best and the work is excellent. Thanks More
by Dave Mesick
Employees Worked With
Don, Darlene Shafran, Roger Gordon, Jay Ostrander, Gary Askew, Cary Peek
