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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

September 04, 2021

I have had nothing but great experiences with Metro Ford. The guys in the body shop are the best and the work is excellent. Thanks More

by Dave Mesick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Darlene Shafran, Roger Gordon, Jay Ostrander, Gary Askew, Cary Peek
September 03, 2021

AJ Denton was probably one of the best salesmen I've worked with, and I've purchased quite a few cars. He didn't drag us in the normal circle, play the normal games. He was straight to the point and w More

by DSLOMINSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton
September 03, 2021

May not be their fault but definitely understaffed, no drop off slips for service, none of the service advisors pick up the phone and a few don't even have voicemail boxes set up. In frustration I dialed More

by gormans312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 03, 2021

Great team Did a good job. Best team ever best place to go. Will tell everyone about it . number 1 dealer . Yay go team ford More

by ei ei o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
September 02, 2021

Bill Marcinic was very helpful with my request regarding brake service and my decision to have it performed at this dealership. He was excellent at listening and follow up. More

by RADMILAMILETICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Jay Ostrander
September 02, 2021

People are friendly you’re buying a quality product from a quality dealer the service is great financial people help you through the whole situationAnd the sales people are great I Bought my last five vehic More

by JFDEPAUL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Dave Dariano, JT Tibbits, Rob Hitchcock
September 02, 2021

Appointment was scheduled with no problem and the check-in was pleasant and professional. Was updated as work progressed and spoken to about the results and given the best choices. More

by Mmiller16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 02, 2021

Troy Hanlon and Joe Carhart are the best assets the dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. More

by bhearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
September 01, 2021

Made a appointment was quick and easy out within a hour always have a good experience at Metro Ford have bought my last few cars here More

by DOC74M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano, Jay Ostrander
September 01, 2021

The service department here always comes through. They get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. More

by Kevinchonikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was John but sorry if I’m remembering wrong., Jonny Dariano
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