
Metro Ford
Schenectady, NY
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I have had nothing but great experiences with Metro Ford. The guys in the body shop are the best and the work is excellent. Thanks The guys in the body shop are the best and the work is excellent. Thanks More
AJ Denton was probably one of the best salesmen I've worked with, and I've purchased quite a few cars. He didn't drag us in the normal circle, play the normal games. He was straight to the point and w worked with, and I've purchased quite a few cars. He didn't drag us in the normal circle, play the normal games. He was straight to the point and we walked out with a brand new vehicle. The man we worked with in finance was also phenomenal. We knew what we wanted and they made sure we were able to get it! More
May not be their fault but definitely understaffed, no drop off slips for service, none of the service advisors pick up the phone and a few don't even have voicemail boxes set up. In frustration I dialed drop off slips for service, none of the service advisors pick up the phone and a few don't even have voicemail boxes set up. In frustration I dialed the service manager who's phone ran twice before going to voicemail which makes me believe the call was ignored initially. With all this combined I had ZERO visibility on my vehicle which is frustrating as a customer. However, they did eventually call back and were apologetic, they did complete the work, and they did it well but customer service is lacking so for now I set my expectation low when I go there... More
Great team Did a good job. Best team ever best place to go. Will tell everyone about it . number 1 dealer . Yay go team ford go. Will tell everyone about it . number 1 dealer . Yay go team ford More
Bill Marcinic was very helpful with my request regarding brake service and my decision to have it performed at this dealership. He was excellent at listening and follow up. brake service and my decision to have it performed at this dealership. He was excellent at listening and follow up. More
People are friendly you’re buying a quality product from a quality dealer the service is great financial people help you through the whole situationAnd the sales people are great I Bought my last five vehic a quality dealer the service is great financial people help you through the whole situationAnd the sales people are great I Bought my last five vehicles from Metro Ford and told all my friends when I need a new car or truck go to Metro Ford More
Appointment was scheduled with no problem and the check-in was pleasant and professional. Was updated as work progressed and spoken to about the results and given the best choices. check-in was pleasant and professional. Was updated as work progressed and spoken to about the results and given the best choices. More
Troy Hanlon and Joe Carhart are the best assets the dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. More
The service department here always comes through. They get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. More