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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,076 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

September 02, 2021

Troy Hanlon and Joe Carhart are the best assets the dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. More

by bhearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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September 01, 2021

All I can say is there was no options for their screw up, truck broke down 18 hours after signing the papers and now I'm stuck with a "polished turd". I wouldn't even send my in laws who I don't see eye to e More

by JENNLPOEHLMAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Marincic
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September 01, 2021

The service department here always comes through. They get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. More

by Kevinchonikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was John but sorry if I’m remembering wrong., Jonny Dariano
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September 01, 2021

My F150 had the 5,000 mile service and was performed quickly and for a reasonable price. Jay got the job done as soon as I brought it in. More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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September 01, 2021

Ordered my 2021 mustang with metro ford. They notified me the minute it came in and was driving my new car that day. Nicole in sales is the best. More

by DROTHAUPT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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September 01, 2021

I have been a customer of Metro Ford for many years now and I am always pleased with the service provided. Thank you for the great service! More

by BINGLESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
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September 01, 2021

Great dealership. Great service department. You can trust these folks. Combined with Ford products you can do it all here. Go check them out soon! More

by WillowJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
September 01, 2021

Made a appointment was quick and easy out within a hour always have a good experience at Metro Ford have bought my last few cars here More

by DOC74M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano, Jay Ostrander
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September 01, 2021

Great service. Overnight drop off made getting my vehicle repaired quick and easy. Gerry was extremely helpful. Best Ford dealership in the Capital District. I'll back. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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August 31, 2021

Daniel was very patient with me and willing to answer any questions I had to get me in the vehicle I wanted! Also, the process was quick and didn’t have me sitting there all days! More

by Kellyrichards8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
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