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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

August 27, 2021

Great working with Dave and his employees. The buying process was easy and straight forward. My daughter is very excited about getting behind the wheel of her new car. More

by Rcoan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
August 26, 2021

Starting with Corey in parts and Jay in service their interaction with me was outstanding. The part had to be ordered and Corey followed up with me and put me in touch with J & Service everything was han More

by Jfmr42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, Jay Ostrander
Aug 26, 2021 -

Jfmr42 responded

Perfect

August 26, 2021

Bill Hearley was amazing! He was timely and really easy to work with. I would not buy another car from anyone else. I will be a repeat customer. More

by Bill B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
August 25, 2021

Dan is great, quick, 2nd vehicle I’ve bought through him. Nice guy to work with. I will definitely purchase another from this dealership if Dan is my salesman. More

by SABATINI5600
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
August 25, 2021

Excellent service! Checking the website in advance was helpful, and made the process very quick when we arrived since we knew what we wanted to test drive. Our salesperson made the whole process very easy More

by Shellyr12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo
August 25, 2021

I’m very pleased with the service provided by metro Ford TJ and AJ especially. I had a change of heart on the tonneau cover that was ordered with the new truck and wanted a different one a week after purcha More

by CAPTAINCRISTELO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Denton, JT Tibbits
August 25, 2021

Troy was very professional, car was done on time. My first time there & had a very good experience. Will take my vehicles to metro from now on. More

by Denton1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
August 25, 2021

Top notch group. They take the extra step to satisfy their customers. I like the constant communication with regard to the status of your vehicle. I highly recommend the Metro Ford service team. More

by Jcannon464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone, Jonny Dariano, Jay Ostrander
August 24, 2021

This is in reference to some body work I just had done. Picked it up to find overspray on door. Manager tried polishing out but only had some success. Still need to bring back for more aggressive polishing More

by JOHN32376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
August 24, 2021

Good fast service! Honest up front pricing. My car was done way before I expected. Easy drop off and pick up procedures although the texting with the mechanic process did not work. More

by RKSPORTSANDCOLLECTIBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano, Rob Hitchcock
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