Metro Ford

Metro Ford was friendly, prompt, and professional. They did not hesitate to take the time to answer my questions to ensure I understood the entire process. did not hesitate to take the time to answer my questions to ensure I understood the entire process. More

Although it took longer then expected, my car looked perfect after repairs.....even the inside looked like it was new. Cary helped me with contacting the insurance company which was a huge relief. perfect after repairs.....even the inside looked like it was new. Cary helped me with contacting the insurance company which was a huge relief. More

I received excellent customer service in the body shop and would recommend them to others. They were fast, efficent and did a great job on the repair and would recommend them to others. They were fast, efficent and did a great job on the repair More

Great service department. Have to bring my truck back for an heat/AC repair that I was told may take a few days to replace. Troy set me up with a loaner without me asking...that's service! for an heat/AC repair that I was told may take a few days to replace. Troy set me up with a loaner without me asking...that's service! More

I am just not happy about the service and satisfaction that I got I have my car in the garage or two or three days and still didn’t get the work done that I got I have my car in the garage or two or three days and still didn’t get the work done More

They were fast and pleasant to deal with. Have been have all my services done there for over 15 years. Never had a problem with service or sales. all my services done there for over 15 years. Never had a problem with service or sales. More

My first contact with Metro Ford was via e-mail. The response from Sara at Metro was very professional. Sara and I talked on the phone and scheduled a visit. I met with Dan Cole the sales rep and he d response from Sara at Metro was very professional. Sara and I talked on the phone and scheduled a visit. I met with Dan Cole the sales rep and he did a great job explain the vehicle without any sales pressure. I told Dan I was still shopping around and would get back to him. After visiting other dealerships I returned to Metro a few days later because I trusted Dan Cole and was going to give him my business. More

I was treated with professionalism.My vehicle was I was treated with professionalism. My vehicle was repaired (recall,) and returned promptly as expected. I was not pestered for any additional sal I was treated with professionalism. My vehicle was repaired (recall,) and returned promptly as expected. I was not pestered for any additional sales, which I found unusual, almost odd. More

Services did awesome on doing recalls in 6 state vehicles in a timely matter. Keep up the awesome work. I am sorry I don’t remember the names of the services guys. in a timely matter. Keep up the awesome work. I am sorry I don’t remember the names of the services guys. More

Checkin was smoothe Went well with towing. Jay who Checkin was smoothe Went well with towing. Jay who frequently checks me in. As I am handicapped and car is driven to front door. Does Checkin was smoothe Went well with towing. Jay who frequently checks me in. As I am handicapped and car is driven to front door. Does good work. More