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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

July 10, 2024

Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! More

by Alex M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits, Yvonne Lai
July 08, 2024

I was very satisfied with everything you did. The paint came out perfect thank you very much for a beautiful job More

by Patrick Maynard
Recommend Dealer
Yes
Employees Worked With
Gary Askew
July 08, 2024

Service department sucks. They’re in capable of telling the truth warranted items didn’t want to fix them. All they did was lie to me. More

by PBANNON.PB3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Eden
July 06, 2024

Loved working with Dan Cole. Very helpful in walking me through the process and was very patient. More

by arnelle.reid33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cole
July 05, 2024

Service dept was great. Diagnosed and fixed my truck very quickly. Ron the service advisor was great. More

by Garyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
July 05, 2024

Retrofit was done quickly; however, I was not informed that it would take time for my computer to reset. A lot of my readouts were not correct. Had I been told about this it would have made life simpler More

by CEDARHILL824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
July 04, 2024

Nice place people are friendly and explain everything. Go out of there way to get you in for service at last minute More

by FORDTRUCK326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
July 04, 2024

They were very helpful and professional. I am very happy with my truck with the job they done. More

by ronbeau21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in the collision department , Gary Askew
July 03, 2024

Great customer service friendly professional listened to my wants and delivered no back and forth gave me the price I was looking for first More

by annie1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley internet sales, JT Tibbits, Jennifer Gifford
July 02, 2024

Bill was great to work with Very knowledgeable and he took the time to place us in the right vehicle More

by MJPAPARIAN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
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