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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
August 12, 2021
Did not get that sale pitch. The staff was really helpful and made it work. They had the best selection of vehicles with good pricing, so we went with Metro as compared to our more local dealer. Very pleased and made it work. They had the best selection of vehicles with good pricing, so we went with Metro as compared to our more local dealer. Very pleased!! More
by EDGUSCIORA
Verified CustomerEmployees Worked With
Yvonne Lai ... 5-stars, Bill Marincic, Sara Wynne, Josh Sawyer
August 12, 2021
Staff is FANTASTIC! From the time you walk through the front door to the moment your drive away! Knowledgeable and friendly ! Thanks for the great service! front door to the moment your drive away! Knowledgeable and friendly ! Thanks for the great service! More
by SESTAPLES2
Employees Worked With
Bill Hearley, Troy Hanlon
August 11, 2021
The technician was very thorough. And took a lot of time. He made every effuto show us how low the brake pads were. I was legal, but want to be safe. Brakes replaced. time. He made every effuto show us how low the brake pads were. I was legal, but want to be safe. Brakes replaced. More
by SUE.TYMCHYN
Employees Worked With
Another Service advisor contacted me about my brakes. , Jonny Dariano
August 09, 2021
Took the time to fix an issue they discovered on a preowned car I was purchasing. It delayed the pick up of the car which was not a huge deal, but the communication about the issue was terrible. preowned car I was purchasing. It delayed the pick up of the car which was not a huge deal, but the communication about the issue was terrible. More
by Lbov59
Employees Worked With
That’s one of the issues. I have no idea who in the service department was dealing with my cat
August 08, 2021
Awesome place to go for a car it’s simple pick out a car sit with Nicole go over the figure and then let Rob in fiancé do his thing it doesn’t get any easier sit with Nicole go over the figure and then let Rob in fiancé do his thing it doesn’t get any easier More
by RBELANGER57
Employees Worked With
Rob Dariano, Nicole Bellanger
August 06, 2021
I've been coming to Metro Ford for 18 years and always been treated well by service people,but today the service person wasn't courteous at all,should treat the customers better. been treated well by service people,but today the service person wasn't courteous at all,should treat the customers better. More
by WILSONBURNIS
Employees Worked With
Roger Gordon
