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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

June 29, 2021

Great people to deal with very friendly and will do whatever it takes to make sure your getting the best Deal. I will be going back when I need a new truck. Very happy More

by IRISHHUNTER39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford, Sara Wynne, Rob Hitchcock
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June 28, 2021

Everyone was very friendly, helpful and fair. The service was efficient and quick. This was the best auto repair experience I had in the Capital Region so far. More

by robyns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Marincic, Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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June 28, 2021

Metro Ford had the used car I was looking for at an excellent price. AJ Denton was my salesman and I really appreciated his honesty and candor. He had a superb knowledge of the vehicle and got my deal More

by TBONE1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Bill Marincic
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June 28, 2021

Everything was great, wotk on my car was completed ahead of schedule and my car was cleaned before i picked up. More

by lynnwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
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June 28, 2021

Fast, efficient, reasonable price, good diagnosis. Did not try to push additional work. More

by DJBARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
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June 28, 2021

Always polite, explains procedures well. Answers questions using language I can understand More

by LORRAINE.REIDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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June 27, 2021

They're a pleasure to talk to when set up my sevice More

by SNOWFLY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who was at the desk
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June 27, 2021

Had a great experience at Metro Ford. Rob was knowledgeable and helpful which made my experience that much better. Online services made life easy! More

by TIMOTHYLUNDIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob sangelo
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June 27, 2021

Metro has been my choice since FMC decided to do the right thing and refuse federal restructure. I have always had a fair deal and felt like they know who I am. More

by WFITZGERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Rob Dariano, Jay Ostrander, Cary Peek
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June 27, 2021

Nice place nice people good service What else would engine want More

by CANDREWJAN
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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