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Metro Ford
Schenectady, NY
5,077 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,077 reviews
June 25, 2021
I was so nervous about getting a new car and Metro Ford, Anthony D. and Bill made the experience so great! They were very patient, informative and reassuring with me. I got my dream car and I couldn’t have Anthony D. and Bill made the experience so great! They were very patient, informative and reassuring with me. I got my dream car and I couldn’t have asked for a better experience. More
by Nina Tice
Verified CustomerEmployees Worked With
Anthony DeFabio, Bill Marincic, Sara Wynne
June 24, 2021
I had an awesome experience with definite recommend to all family and friends. Our sales person was very knowledgeable and great to work with .Cannot wait to bring him back for the oil change. all family and friends. Our sales person was very knowledgeable and great to work with .Cannot wait to bring him back for the oil change. More
by DRONALD69692004
Employees Worked With
Darlene Shafran
June 24, 2021
Easy process. Efficient with little time wasted. Very helpful in all matters including, financing, reviewing, details. Thoughtful towards keeping time and not wasting time. Professional. helpful in all matters including, financing, reviewing, details. Thoughtful towards keeping time and not wasting time. Professional. More
by AXMALTBIE1130
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Dan Ketchum
June 24, 2021
Very professional staff who treat customers well. From the shuttle driver to the service guys to the cashier - very pleased with the experience. the shuttle driver to the service guys to the cashier - very pleased with the experience. More
by JCONROY1
Employees Worked With
Troy Hanlon, Cary Peek
June 22, 2021
I love the way you’ve contacted me regarding what’s going on with my car at all times when it’s in the shop. You’re very quick to make sure I had my car done. And you also followed up to make sure that my ca on with my car at all times when it’s in the shop. You’re very quick to make sure I had my car done. And you also followed up to make sure that my car was running properly. More
by MAMACIONG
Employees Worked With
Jay Ostrander
