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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

June 17, 2021

Competitive pricing on the tires and install plus the 100 dollar rebate was easy to take. Easy scheduling to get it done. Roger was good to work with. More

by M MALONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
June 17, 2021

As usual, our service was excellent at Metro Ford. Troy made the appointment, showed me what was going on at each test. Price was also very reasonable. More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 17, 2021

I have always received great service at Metro. Troy Hanlon has handled my appointments for me and he takes care of every detail from start to finish. He keeps me updated on progress and gives excellent More

by mdeschaine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 16, 2021

Rob Hitchcock and the technicians in truck service are consistently outstanding in quality of workmanship and very accommodating to our schedules. I would never bring my Ford Diesels for service anywhere More

by TIm A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
June 16, 2021

The employees are friendly. Thenfacility is clean. The service advisors are trustworthy. I always have a great experience bringing my truck to Metro Ford for service. More

by WALKIS36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
June 15, 2021

I was looking to lease a new 2021 Explorer for my wife online, I worked with Anthony, told him what I was looking for and where I needed to be, and he made it happen. There was also a mark on the rear do More

by SCOTT.DION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim I think, Anthony DeFabio
June 15, 2021

I choose Metro Ford, for the knowledgeable and helpful staff. Knowing the people over seeing the work on my truck matters to me. I’m bringing my car back soon too. More

by HELLERK59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
June 13, 2021

Troy was great, my car is a 2008 Ford focus with 167,000 miles on it I have always brought it to your dealership when it needed service.Time has taken a slight toll on the exterior look of the car but your More

by ja
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 13, 2021

Great job! Glad you noticed my battery terminals were corroded. Glad to have had that corrected before my vehicle didn’t start. Thank you very much! More

by cpabentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
June 13, 2021

Troy is an excellent manager and his customer service is outstanding. He kept me informed of the process and progress of my vehicle’s repair from start to finish. My car was completed and delivered when pro More

by AJOHNSON005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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