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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

June 09, 2021

I have used metro Ford for over 30 years and bought several cars from them. They are very good to deal with and their Service Department is superb’ More

by GBELUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Camuglia, Nicole Bellanger, Anthony DeFabio, Jay Ostrander
June 09, 2021

Excellent experience! Dan Cole was very friendly and helpful during the whole process of leasing my new Explorer. JT was great to work with as well, made the leasing process fast and easy! More

by AEV815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cole, JT Tibbits
June 08, 2021

Metro Ford customer service is great. They are very personable and makes the experience go well. I will recommend anyone to Metro Ford to buy a truck. More

by ULYSSESWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 08, 2021

Fast, easy just needed the update and my inspection this time, I appreciate all the precautions that were taken for everyone’s health and safety More

by TREASA.MBOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
June 07, 2021

Pricing could have been much better. Very low offer on trade-in in comparison to the current market and turn around selling price by dealership. More

by RKASZ12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony DeFabio
June 05, 2021

Troy is our service advisor and couldn’t ask for anyone better. Quick, responsive and always answers all of our questions. Great dealership! Thanks again More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 04, 2021

They fixed my car twice and did an awesome job never no complains, staff always Pleasant definitely I would go back anytime awesome place with a smile👍😀😀😀 More

by vickycarter19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
June 04, 2021

Service was good but I felt like I was overcharged for labor for a control arm replacement. Other quotes and estimates I got from other mechanics were not as high as what I paid More

by Jkershaw1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
June 04, 2021

I have always been satisfied and have been bringing my 2010 SHO for service since I bought it at Metro. Car always comes back with items completed right, they make sure it is carefully attended to (import More

by DESORMEAUX.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The team behind the payment window and mechanics always nice to deal with., Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
June 04, 2021

I’m new to Metro Ford - purchased a Certified Pre-Owned 2018 Explorer in January. The purchase itself was seamless! I recently had to bring it back in for brake work and Metro covered the repairs without h More

by ERIN.BORNT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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