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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 28, 2021

Excellent service and collaboration to get our new car ready for us. Excellent service and excellent experience. We highly recommend this team and worth the drive out of state More

by jonathan_miller03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
May 28, 2021

Great service. Friendly,knowledgeable customer service employees. Nice waiting area. Shuttle driver is a big plus. . Video from technician is informative. Convenient location. Reasonable prices. . More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 28, 2021

Very pleasant, love the "I service". It is something new to me and I think it's a great idea. The customer service waiting area is by far better than Crossroads Ford in Ravena NY (where I leased the truck). More

by DEWMAN2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ruzzo in sales., Troy Hanlon
May 28, 2021

Coming to this dealer for service is actually a pleasure. Troy at check in is excellent making an appointment is very easy the work gets done very quickly. More

by PWATS5317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 28, 2021

Great service, Courteous employees. Truck was done on time. Advised me by phone status of repair. Set up Enterprise Car rental for me to p/u and drop off. More

by Lisa's Chevy Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
May 27, 2021

AJ in Sales made my Sales experience Great and hassle free, With myself going in there and looking for a used truck but instead left with a Brand New Truck, was because of his honesty and Just everything More

by GREG.PEET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
May 27, 2021

Outstanding sales team, Bill and AJ are amazing. Easiest car purchase ever. Love the car. Great experience. 👍 Cannot say enough good things about Metro Ford More

by MAINVILLE655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
May 26, 2021

I have always raved about the quality of service at Metro since 1992! I come here even though we live an our away. My last 3 visits, however, have hurt my confidence in their ability to diagnose a problem an More

by jbaxter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
May 26, 2021

Dan was a pleasure to deal with. He was very helpful. Metro was very patient while we got finances together. Day of transaction was quick and easy More

by GOLD.JOSEPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
May 26, 2021

Metro is a very professional, hard working service center. They are efficient and thorough. I have never been dissatisfied. All the issues on my truck were taken care of within one visit. More

by Jurgen Bach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Martinez , Dave Carach, Dave Dariano, Rob Dariano, Jonny Dariano, Troy Hanlon
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