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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 16, 2021

Needed body work on my car. Everyone was friendly and helpful. The car looks great. They detailed the inside of the car as well. You would never be able to tell it was involved in a car accident. Than More

by EXP1156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Peek
May 16, 2021

I lost one of my key fobs and had to come in to replace it. Didn’t take too long for them to fix the problem More

by smithmarcia386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
May 16, 2021

Everyone was very helpful. The night before our trip I had to call several times and Yvonne(?) plus TJ/AJ were AWESOME! need more space!! More

by NANCYLFERN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne (?) and AJ were all great. the way you have this set up is very one-sided., JT Tibbits
May 15, 2021

Nicole was great and patient with us through the whole process. It was a quick yet thorough experience. I am pleased with my buying process and with my purchase. More

by PNERI13591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
May 15, 2021

I had a good experience with this dealership. I researched the car online first and they had the vehicle I was looking for. Once I reached out they made it easy for me to come and test drive. I wor More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits, Sara Wynne
May 14, 2021

Only problem is it took over two hours for a oil change and tire rotation with a appointment, which is way to long to wait More

by PERSUADER454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
May 14, 2021

Great dealer Excellent staff -they always solve the Great dealer Excellent staff -they always solve the issue quickly and efficiently Great communication and value - it is always great to find tha More

by DKELLY1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Troy Hanlon
May 14, 2021

I highly recommend this service department Efficient, I highly recommend this service department Efficient, dependable, courteous I have all the work on my car done here Would not go anywhere else f More

by hdepan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
May 14, 2021

Good service, faster than estimated turn around. Service tech could have been more direct about the cost. It was reasonable for the work and type of car, but I didn't realize how expensive it was until I we More

by SOTEK2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
May 14, 2021

Straightforward no hassle very easy transaction nice people . Very helpful in setting up the vehicle utilities and explaining them to me .Also helped me pair my phone to the new truck. More

by MX135RIDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in sales
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