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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
March 07, 2021
Very courteous and professional employees, from the internet staff, the sales staff, and the finance staff. Even the owner/ president came in and shaked my hand and thanked me for my buisness. Great ex internet staff, the sales staff, and the finance staff. Even the owner/ president came in and shaked my hand and thanked me for my buisness. Great experience will recommend them to all. More
by MMAINE89
Verified CustomerEmployees Worked With
Yvonne@metrofordny.com , Bill Marincic, Sara Wynne
March 07, 2021
This is my second purchase with Bill Hearley. Can never go wrong with him. I previously had an EcoSport & knew my choice this time would be the same. Prompt courteous service from everyone I had contact wi go wrong with him. I previously had an EcoSport & knew my choice this time would be the same. Prompt courteous service from everyone I had contact with. More
by Chris
Employees Worked With
Jennifer Gifford
March 07, 2021
I was very disappointing that something on my car was fixed that I did not come in to get fixed instead I left with my problem not solved. Had to go to another car shop to get the actual problem fixed. fixed that I did not come in to get fixed instead I left with my problem not solved. Had to go to another car shop to get the actual problem fixed. More
by REGINAMAEJO
Employees Worked With
Troy Hanlon
March 06, 2021
Were helpful and didn't pressure you into buying something. Everyone was pleasant. Took care of all problems and helped with financing. When went to pick it up there was a big chip in windshield an something. Everyone was pleasant. Took care of all problems and helped with financing. When went to pick it up there was a big chip in windshield and it is being taken care of. More
by hburch1971
Employees Worked With
Bob Ruzzo
March 05, 2021
Nice people that take good care of their customers. I was in for a service issue with my F150. Did a great job and made for a great experience. in for a service issue with my F150. Did a great job and made for a great experience. More
by JVRYAN005
Employees Worked With
Dave the owner. , Darlene Shafran
March 05, 2021
Great service & staff. Called and was paired up with a wonderful sales associate and she met every need I specified that I wanted in a vehicle. wonderful sales associate and she met every need I specified that I wanted in a vehicle. More
by KDAMITA
Employees Worked With
Jennifer Gifford
March 04, 2021
Enjoyed the experience friendly professional staff. Excellent workmanship. Will definitely recommend was able to get my car in a timely manner and the also accommodated me by offering shuttle to my hom Excellent workmanship. Will definitely recommend was able to get my car in a timely manner and the also accommodated me by offering shuttle to my home and back to the dealership More
by Gkelly1568
Employees Worked With
Dave Toutai, Gary Askew, Cary Peek
March 04, 2021
My insurance company was difficult, but Cary made sure it was fixed correctly... finally, after 3-2hr round trips there. Thanks so much for your help with my orange Jeep Renegade! was fixed correctly... finally, after 3-2hr round trips there. Thanks so much for your help with my orange Jeep Renegade! More
by D.Wiley
Employees Worked With
Cary Peek
