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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

March 07, 2021

This is my second purchase with Bill Hearley. Can never go wrong with him. I previously had an EcoSport & knew my choice this time would be the same. Prompt courteous service from everyone I had contact wi More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
March 07, 2021

I was very disappointing that something on my car was fixed that I did not come in to get fixed instead I left with my problem not solved. Had to go to another car shop to get the actual problem fixed. More

by REGINAMAEJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
March 07, 2021

Very courteous and professional employees, from the internet staff, the sales staff, and the finance staff. Even the owner/ president came in and shaked my hand and thanked me for my buisness. Great ex More

by MMAINE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne@metrofordny.com , Bill Marincic, Sara Wynne
March 07, 2021

Working with the team at Metro Ford was a great experience. Everyone was very professional, helpful, and kind. I was buying from out of state and they made the process run seamlessly! I’d recommend More

by Rebecca Pasceri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Nicole Bellanger
March 06, 2021

Were helpful and didn't pressure you into buying something. Everyone was pleasant. Took care of all problems and helped with financing. When went to pick it up there was a big chip in windshield an More

by hburch1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo
March 05, 2021

Nice people that take good care of their customers. I was in for a service issue with my F150. Did a great job and made for a great experience. More

by JVRYAN005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave the owner. , Darlene Shafran
March 05, 2021

Great service & staff. Called and was paired up with a wonderful sales associate and she met every need I specified that I wanted in a vehicle. More

by KDAMITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
March 04, 2021

My insurance company was difficult, but Cary made sure it was fixed correctly... finally, after 3-2hr round trips there. Thanks so much for your help with my orange Jeep Renegade! More

by D.Wiley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cary Peek
March 04, 2021

Enjoyed the experience friendly professional staff. Excellent workmanship. Will definitely recommend was able to get my car in a timely manner and the also accommodated me by offering shuttle to my hom More

by Gkelly1568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Toutai, Gary Askew, Cary Peek
March 03, 2021

Darlene and JT were fantastic. Darlene was willing to break out the tape measure to show how to make my kayaks fit and JT got us a great interest rate and extras. I felt like these two really went above More

by izzy7476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits
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