
Metro Ford
Schenectady, NY
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I had a great experience purchasing my truck from metro Ford. My sales guy Bob Russo was very good with asking questions to see exactly what I want and was not pushy at all which is appreciated. The entire Ford. My sales guy Bob Russo was very good with asking questions to see exactly what I want and was not pushy at all which is appreciated. The entire facility seemed very professional and clean. I would certainly purchase again from you! Your greeter is super nice as well it gets you off to a good start. More
Excellent buying experience from top to bottom. From sales to financing to vehicle prep all departments bent over backwards to be accommodating. Leased a loaded Edge Titanium that is a wonderful, very q sales to financing to vehicle prep all departments bent over backwards to be accommodating. Leased a loaded Edge Titanium that is a wonderful, very quiet vehicle that my wife simply loves. She also mentioned how pleasant it was to work with your dealership. Many thanks for all your efforts. More
I am very satisfied with the service Dave was very kind I am very satisfied with the service Dave was very kind to assist me answer to any questions I had My truck cake out very nice I am very satisfied with the service Dave was very kind to assist me answer to any questions I had My truck cake out very nice More
Have had Ford SUV’s serviced here for years. Usually have Jay or Troy as service advisor’s. Both are receptive and polite when dealing with customers. Current issues with vehicles addressed well. As a waiter Jay or Troy as service advisor’s. Both are receptive and polite when dealing with customers. Current issues with vehicles addressed well. As a waiter, service always done in a timely manner. I’ve got my eye on a new Ford Bronco and I’m a senior to boot. More
We worked with Anthony and he did a great job. He was polite and went out of his way to get my husbands truck that he wanted. Bill is fabulous too and between the two of them we were able to purchase the polite and went out of his way to get my husbands truck that he wanted. Bill is fabulous too and between the two of them we were able to purchase the truck. Metro Fed has ALWAYS come through for us. Sue and Dennis Mott More
Great customer service, have been going to Metro Ford for 10 years. They are always polite and keep a good flow of communication about your vehicle. 10 years. They are always polite and keep a good flow of communication about your vehicle. More
Just started having issues with my new 2020 Explorer with less than 10k miles on it. Service dept is extremely rude and not at all helpful. Every time I would try to talk I would get cut off. I will NOT be p less than 10k miles on it. Service dept is extremely rude and not at all helpful. Every time I would try to talk I would get cut off. I will NOT be purchasing another vehicle from them or bringing my car their for service again. More
Had a great experience! AJ was very friendly, knowledgeable, and professional. AJ made my car buying experience fun and exciting as well. I love my vehicle! Thank you! knowledgeable, and professional. AJ made my car buying experience fun and exciting as well. I love my vehicle! Thank you! More
Submitted the information wrong for dealer financing and ruined my credit score by denied by all banks cause information was wrong. No help with discounts or promotions ruined my credit score by denied by all banks cause information was wrong. No help with discounts or promotions More