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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

February 27, 2021

I had a great experience purchasing my truck from metro Ford. My sales guy Bob Russo was very good with asking questions to see exactly what I want and was not pushy at all which is appreciated. The entire More

by Shaftyness3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo
February 27, 2021

Excellent buying experience from top to bottom. From sales to financing to vehicle prep all departments bent over backwards to be accommodating. Leased a loaded Edge Titanium that is a wonderful, very q More

by Deanno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, Sales, Bill Marincic
February 27, 2021

I am very satisfied with the service Dave was very kind I am very satisfied with the service Dave was very kind to assist me answer to any questions I had My truck cake out very nice More

by R_SUMAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
February 27, 2021

Have had Ford SUV’s serviced here for years. Usually have Jay or Troy as service advisor’s. Both are receptive and polite when dealing with customers. Current issues with vehicles addressed well. As a waiter More

by Tiddly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 27, 2021

We worked with Anthony and he did a great job. He was polite and went out of his way to get my husbands truck that he wanted. Bill is fabulous too and between the two of them we were able to purchase the More

by MOTTHORSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
February 27, 2021

Great customer service, have been going to Metro Ford for 10 years. They are always polite and keep a good flow of communication about your vehicle. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 26, 2021

Just started having issues with my new 2020 Explorer with less than 10k miles on it. Service dept is extremely rude and not at all helpful. Every time I would try to talk I would get cut off. I will NOT be p More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Thorpe
February 26, 2021

Had a great experience! AJ was very friendly, knowledgeable, and professional. AJ made my car buying experience fun and exciting as well. I love my vehicle! Thank you! More

by JFERRARA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton
February 26, 2021

Very pleased with Bill for the time he spent with us and completing the transaction all in one afternoon! Thank you again for all your help More

by LISAKINOWSKI
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
February 25, 2021

Submitted the information wrong for dealer financing and ruined my credit score by denied by all banks cause information was wrong. No help with discounts or promotions More

by Eb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JT Tibbits, Nicole Bellanger
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