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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 24, 2021

Nicole is a great Salesperson. I told her what I wanted and she had it waiting for me to test drive when I got there. More

by msbling28
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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February 23, 2021

Can’t say enough about the quality of the service department. Seriously unparalleled in the Capital Region. Troy and his team are the best, hands down. More

by MarciaF720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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February 23, 2021

Metro Ford is a fair and honest upstate ny dealer. Having leased and purchased Ford trucks from Metro Ford has been without frustration and anxiety that I have experienced from other dealerships. Service dep More

by TJOHNSO2@NYCAP.RR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger 5 stars , Bill Marincic, Troy Hanlon, Jay Ostrander, Sara Wynne
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February 23, 2021

It was an excellent experience from beginning to end. My sales consultant Aj was knowledgeable, friendly and not pushy at all. I would strongly recommend him to anyone in the market for a new vehicle. More

by JEFFMCDONALD28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj
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February 23, 2021

We were able to get an oil change service on the same day, when I called. As usual, the service was done quickly. Thanks again More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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February 23, 2021

I had my Ford Escape serviced at Metro Ford. Jay gave me excellent service and called me when my car was ready. It took longer than expected and Jay called with updates. Thank you. More

by chadwf05
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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February 22, 2021

Whenever I have a problem with my truck I always bring it to metro ford.Roger and Jay always get me in and do and excellent job.They are both very friendly and are nice to do business with. More

by ASPEANBURGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon, Jay Ostrander
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February 22, 2021

The action performed were completed in a timely manner. I was satisfied with the quality of workmanship and the friendliness of the staff. A good experience overall. More

by deanbliss4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen , Jay Ostrander
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February 22, 2021

Metro Ford is a great place to deal with Anthony Defabio is great to deal with he does everything he can to get you into what you want and everybody at metro is great from sales to the service department I More

by wallacer9323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Anthony DeFabio
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February 21, 2021

Metro Ford were great in all aspects of the sale. From the initial appointment to any post sale questions I have had. I love the car and the service was incredible! More

by Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Rob Dariano
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