Back

Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,074 reviews

February 18, 2021

Great team - service appointments are easy to make and with convenient opportunities - they tell you what they find and inform you of options - and do not pressure you to do additional work. I like bringi More

by jim anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 18, 2021

Problem still exists intermittently will have to go back in for service for more repairs. But we are unable to loose the truck again at this time More

by Adcmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
February 17, 2021

Metro Ford was professional, courteous and far and away better than any other dealer I visited during the vehicle buying process. It’s also the only dealership I felt completely comfortable and not pressur More

by JONDOUGHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton, JT Tibbits
February 17, 2021

Sales great, finance great, friendly staff. Service desk ok. This is the 5th time I’m bringing the truck up to fix the doors.Other 4 included Twice documented, twice undocumented. I do not understand why it More

by pthibodeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Bellanger, Roger Gordon
February 17, 2021

My first time here. Friendly service. The sales department (AJ) was informed and knowledgeable. TJ in finance was knowledgeable and helpful. Low pressure, but I knew what I wanted to pay and we cam More

by Rileybuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
February 16, 2021

Excellent service as always, Thank You ! Troy Hanlon and Jay Ostrander work together as a great team for all My needs no matter the vehicle make or model. More

by KFORCINELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 16, 2021

We use this dealership for the superior service we receive from Troy Hanlon and Joe Carhart. They work to accommodate our schedule and always provide ugh a safe, reliable vehicle. More

by Powerdog17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic Joe Carhart, Troy Hanlon
February 16, 2021

All members of the Metro Ford team were very friendly and easy to work with. I had an amazing experience! I will be looking soon at another vehicle and I will be buying from Metro Ford! More

by PBM76372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne, Bill Marincic, Jennifer Gifford, Sara Wynne
February 16, 2021

I recieved excellent service.Metro has always taken great care of my Fusion's work.I bought it there. Best group of technicians.Keep up the good work! More

by eugaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne,Zack Hotaling, Troy Hanlon, Roger Gordon
February 16, 2021

Handled my lease buyout smoothly -Had the paperwork Handled my lease buyout smoothly - Had the paperwork ready and met with me promptly - offered an extended warranty without pressure - would work with More

by lribons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
...
325
...