
Metro Ford
Schenectady, NY
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Robert Ruzzo was great. Great selection of vehicle- found exactly what I wanted. It was easy to work out a deal. My husband brought a car here in 2017, We are satisfied and would refer family and friends her exactly what I wanted. It was easy to work out a deal. My husband brought a car here in 2017, We are satisfied and would refer family and friends here. Thanks for all the help. More
Good service, well mannered, customer service rep was very Good. He answered all my questions and helped me with decision making. So far so good. very Good. He answered all my questions and helped me with decision making. So far so good. More
Not good made me a recall appointment and got there no parts told me to be there at 7 and then on arrival no parts and oil change could not be done until tech arrived at 8 your service writer could not ca parts told me to be there at 7 and then on arrival no parts and oil change could not be done until tech arrived at 8 your service writer could not care less More
Mechanic need more experience and eager for work. Customer stated tail gate cable holder does not even between left and right. Never take out to measure. Not even switch side to find out what reason Customer stated tail gate cable holder does not even between left and right. Never take out to measure. Not even switch side to find out what reason. ... More
Had three items under warranty to fix and got it back with only one. Was charged for an exhaust bracket which was Not the problem. Asked them to fix door speakers and I was told it was the tweeters. D with only one. Was charged for an exhaust bracket which was Not the problem. Asked them to fix door speakers and I was told it was the tweeters. Door speakers still sound blown out and they cut out intermittently. Never had an experience with them that didn’t have more issues arise or not fixed. More
Excellent service and fixed right the first time. What I expect at a dealership. I'll be returning and recommending them to my friends and family. expect at a dealership. I'll be returning and recommending them to my friends and family. More
The dealership was helpful and very friendly. They kept me informed along the way and performed the tasks ahead of schedule. The checkout process was efficient and courteous. me informed along the way and performed the tasks ahead of schedule. The checkout process was efficient and courteous. More