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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

February 13, 2021

Robert Ruzzo was great. Great selection of vehicle- found exactly what I wanted. It was easy to work out a deal. My husband brought a car here in 2017, We are satisfied and would refer family and friends her More

by WPLAYFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ruzzo 5 stars
February 12, 2021

Darlene was great. Within a few hours I was in my new vehicle. I like the Ford pass I can now warm up my vehicle from inside. More

by FRANPISANO115
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
February 12, 2021

Good service, well mannered, customer service rep was very Good. He answered all my questions and helped me with decision making. So far so good. More

by Falco74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
February 11, 2021

It was fantastic. I am inept in the english language and do not know 25 words to put down here. This is stupid and a waste of my time More

by NIGHTRIDER1945
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
February 11, 2021

Not good made me a recall appointment and got there no parts told me to be there at 7 and then on arrival no parts and oil change could not be done until tech arrived at 8 your service writer could not ca More

by richardcrvtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
February 11, 2021

Mechanic need more experience and eager for work. Customer stated tail gate cable holder does not even between left and right. Never take out to measure. Not even switch side to find out what reason More

by BRIANCHANHNGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JT Tibbits, Jonny Dariano, Cary Peek
February 10, 2021

Had three items under warranty to fix and got it back with only one. Was charged for an exhaust bracket which was Not the problem. Asked them to fix door speakers and I was told it was the tweeters. D More

by Brewdaddy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
February 10, 2021

I like this dealership. I believe this is my 4th or 5th lease. Dan Ketchum great salesman. I worked with Darlene this past time. G More

by sdiven1308
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
February 10, 2021

Excellent service and fixed right the first time. What I expect at a dealership. I'll be returning and recommending them to my friends and family. More

by fordpartsguy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 10, 2021

The dealership was helpful and very friendly. They kept me informed along the way and performed the tasks ahead of schedule. The checkout process was efficient and courteous. More

by clarkebahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
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