
Metro Ford
Schenectady, NY
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Fantastic deal on a new car! AJ was very pleasant and knowledgeable. He sorted through issues as they developed to ensure I could go home as scheduled. I will be back for further maintenance. knowledgeable. He sorted through issues as they developed to ensure I could go home as scheduled. I will be back for further maintenance. More
It was absolutely by far the easiest purchase of a car that I have ever done. Because of covid, everything changed. Purchasing a car became no different, but it was easier than when covid wasn’t here. I c that I have ever done. Because of covid, everything changed. Purchasing a car became no different, but it was easier than when covid wasn’t here. I contacted the dealer, we negotiated a price on the phone, they asked for my financials and I went in to sign papers for my new Shelby GT 350R. There was no dealer mark up by the way. As long the dealership knew I was a serious buyer and committed to the purchase it was fine. I absolutely loved doing business with JT in finance. That guy is really down to earth and is really good at what he does. Will absolutely come back Metro Ford when I buy another Ford product. Metro by the way is also 2 hours away from us and I can tell you I will never give my local dealership which is literally 5 minutes down the street the time of day again. More
Very satisfied with the fair price on a Ford certified truck, along with the good communication and service throughout the process... both online beforehand and at dealership truck, along with the good communication and service throughout the process... both online beforehand and at dealership More
Fine service, fast repairs, good prices.Fine service, Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repai Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. More
I have been utilizing the service department for years and will continue.. The service staff has always been upfront with information, recommendations and at times causes for any delays in the service. W and will continue.. The service staff has always been upfront with information, recommendations and at times causes for any delays in the service. With confidence I am certain I will continue to have my vehicles serviced by Metro Fords service staff. Ellen L. 2020 Escape SE More
Troy’s customer service was great when i brought my car for new tires! Very friendly and kept me updated throughout the whole process. Made sure i was out in time to make it for work. for new tires! Very friendly and kept me updated throughout the whole process. Made sure i was out in time to make it for work. More
It was a fast easy experience for my son he loves his car and that makes me happy. We have both cars before at Metro and will continue to do so and that makes me happy. We have both cars before at Metro and will continue to do so More
Got. a letter from Ford, my Explorer had a safety recall. Called Metro, They knew about recall,, scheduled 10 days out. Got an e-mail and 2 text reminders about my appointment. So I drive 1/2 hr to drop off Called Metro, They knew about recall,, scheduled 10 days out. Got an e-mail and 2 text reminders about my appointment. So I drive 1/2 hr to drop off told them about a exhaust leak. They said might be an issue with parts. They called next day, it was done. Drive 1/2 hr back. Never did recall, parts are back ordered. No idea of when it’s in or if I’m scheduled. The car has been parked. Could have waited on other repair and avoided 2 hr travel time for a repair that wasn’t done. You knew the repair and parts needed and made sure I was coming in but knew you didn’t have the parts for the safety recall. Not happy More
I made my appointment to service, my truck was serviced in a timely manner and was completed when the service manager said it would be completed. I am happy with the service that I received in a timely manner and was completed when the service manager said it would be completed. I am happy with the service that I received More