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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

February 10, 2021

Fantastic deal on a new car! AJ was very pleasant and knowledgeable. He sorted through issues as they developed to ensure I could go home as scheduled. I will be back for further maintenance. More

by RGREGGO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
February 09, 2021

It was absolutely by far the easiest purchase of a car that I have ever done. Because of covid, everything changed. Purchasing a car became no different, but it was easier than when covid wasn’t here. I c More

by SAMGEORGE1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
February 09, 2021

Very satisfied with the fair price on a Ford certified truck, along with the good communication and service throughout the process... both online beforehand and at dealership More

by LBROWN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
February 09, 2021

Fine service, fast repairs, good prices.Fine service, Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repairs, good prices. Fine service, fast repai More

by RIVERCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
February 08, 2021

Worked hard to help with the insurance company. Gave me advice about what I should do about my car like I wAs his family. Really appreciated it. More

by Nlewis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cary Peek
February 06, 2021

I have been utilizing the service department for years and will continue.. The service staff has always been upfront with information, recommendations and at times causes for any delays in the service. W More

by EDSTOFFELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
February 06, 2021

Troy’s customer service was great when i brought my car for new tires! Very friendly and kept me updated throughout the whole process. Made sure i was out in time to make it for work. More

by Frannieechan92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 05, 2021

It was a fast easy experience for my son he loves his car and that makes me happy. We have both cars before at Metro and will continue to do so More

by KARD1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger
February 05, 2021

Got. a letter from Ford, my Explorer had a safety recall. Called Metro, They knew about recall,, scheduled 10 days out. Got an e-mail and 2 text reminders about my appointment. So I drive 1/2 hr to drop off More

by Bchapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
February 05, 2021

I made my appointment to service, my truck was serviced in a timely manner and was completed when the service manager said it would be completed. I am happy with the service that I received More

by ARTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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