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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 02, 2021

The service center is clean. The people are nice and friendly. The work was done quickly. I would recommend metro ford to all my friends and family More

by Wellsdonna02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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February 02, 2021

They are great to deal with & have a great service department. I would recommend Metro to anyone they have been great with me and my wife. More

by wallacer9323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Gerry Dariano
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February 02, 2021

My experience was fast and efficient I must say Rob paid attention to every detail. And I must say my overall experience was wonderful.Thank you More

by jkulzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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February 02, 2021

Nicole was completely knowledgable in every aspect of my vehicle. I appreciate the fact that they had a courtesy vehicle for me when I dropped off my other car More

by EWCLASSICCUTS
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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February 02, 2021

Good experience,have been dealing with metro for a number of year all my new purchases been here right at metro Ford of Schenectady, it been the best dealer ship for us so far, n we always look for Anthony d More

by DELACONCHAM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic, Troy Hanlon, Jay Ostrander, Rob Hitchcock
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February 02, 2021

We get fantastic service that is done with perfection. Always polite and time conscious. Waiting area is always clean. They are always helpful and don't try to sell you stuff you do not need. More

by GLASTETTERISABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Jay Ostrander
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February 01, 2021

Heavy truck shop is top notch. Very accommodating Heavy truck shop is top notch. Very accommodating service manager. Loaner vehicle provided in case work was not completed on time. Thank you Met More

by dufresne217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Rob Hitchcock
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February 01, 2021

My truck with just 38,000 miles had a bad def pump and sending unit . Had a $99 oil change special too. $1500 dollars I had to pay total rip off !! I bought my truck new there , looking to by a 2021 but i More

by Clyde. Coppola1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
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February 01, 2021

Troy and the service team did a great job. Was very pleased with the coordination done by Troy with the body shop to get my recall work done, as well as a body shop recall and my 90K mile service. More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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January 31, 2021

I purchased a new vehicle and the entire staff was very helpful. Anthony worked on the sale with us and gave us a great deal and was available for any questions throughout the process. More

by MICHELETULCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
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