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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 02, 2021

Highly customer focused! They did everything possible to make our experience simple and easy. AJ was very personable and helpful. He gave us great information on our vehicle, followed up timely using our pr More

by LISHPUBLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Bill Marincic
February 02, 2021

Nicole was completely knowledgable in every aspect of my vehicle. I appreciate the fact that they had a courtesy vehicle for me when I dropped off my other car More

by EWCLASSICCUTS
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
February 02, 2021

The service center is clean. The people are nice and friendly. The work was done quickly. I would recommend metro ford to all my friends and family More

by Wellsdonna02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 02, 2021

They are great to deal with & have a great service department. I would recommend Metro to anyone they have been great with me and my wife. More

by wallacer9323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Gerry Dariano
February 02, 2021

We get fantastic service that is done with perfection. Always polite and time conscious. Waiting area is always clean. They are always helpful and don't try to sell you stuff you do not need. More

by GLASTETTERISABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Jay Ostrander
February 02, 2021

Awesome service! Troy Hamlin and Jay V are great. The device technician does an excellent job on my truck. They care that my experience is a great one. More

by MPATAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue who provides a rental is professional and very accommodating , Troy Hanlon, Jay Ostrander
February 01, 2021

My truck with just 38,000 miles had a bad def pump and sending unit . Had a $99 oil change special too. $1500 dollars I had to pay total rip off !! I bought my truck new there , looking to by a 2021 but i More

by Clyde. Coppola1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
February 01, 2021

Troy and the service team did a great job. Was very pleased with the coordination done by Troy with the body shop to get my recall work done, as well as a body shop recall and my 90K mile service. More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 01, 2021

Heavy truck shop is top notch. Very accommodating Heavy truck shop is top notch. Very accommodating service manager. Loaner vehicle provided in case work was not completed on time. Thank you Met More

by dufresne217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Rob Hitchcock
January 31, 2021

I purchased a new vehicle and the entire staff was very helpful. Anthony worked on the sale with us and gave us a great deal and was available for any questions throughout the process. More

by MICHELETULCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
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