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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 30, 2021

Excellent service . The dealership has always taken care to make sure that our needs are met. They are committed to making sure the customers needs are taken care of. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Troy Hanlon, Jay Ostrander, Rob Hitchcock, Gary Askew
January 30, 2021

Great place friendly atmosphere no complaints everyone helpful would recommend to anyone needing a vehicle or service to come here great people sales service parts More

by RBELANGER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Dave Dariano, Rob Dariano, Joe Camuglia, Nicole Bellanger, Anthony DeFabio, Jay Ostrander
January 29, 2021

It was an easy and quick experience. Darlene was helpful throughout the deal. Pleasant to do business with the entire team. Would recommend Metro Ford. More

by SHERIFFATPLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits
January 29, 2021

If I could give zero stars I would. Rob , manager of the truck shop was rude and not accommodating I made an appointment for service on a Friday. Truck was dropped off Thursday evening. I called for a statu More

by MATT LANSING
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Truck Service Dept was terrible to deal with
January 29, 2021

Metro Ford has always been very professional and I wouldn’t go anywhere else.I highly recommend Metro Fords service and salesman especially JT.All the staff is terrific.👍 More

by mariaville0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Rob Dariano, JT Tibbits, Bill Hearley, Bill Thorpe, Sara Wynne
January 29, 2021

I was happy with the service and when my car wasn’t ready I was given a loaner and the loaner car was good as well I was satisfied More

by IAMCBD32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 28, 2021

I use Metro Ford for service quite a bit. I am always pleased with the the friendliness and quickness of my service. I highly recommend More

by 2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon, Jay Ostrander, Rob Hitchcock
January 28, 2021

Family dealership have bought several cars. This last one I missed minor damage to the lower front end. Dave, Bill & Darlene made sure this will be taken care of and made right. Even though this is a used ca More

by Hollywood29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Dave Dariano, Bill Thorpe, Cary Peek
January 27, 2021

Didn’t listen, wanted me to name a price that would work, “we’ve been making sick deals.” Had internet numbers that were way off their “deal@ More

by ARTBREAULT0
Recommend Dealer
No
Employees Worked With
Bob
January 27, 2021

I’ve been in twice for service and the issue is still not resolved. Staff are friendly and helpful. Just frustrating to bring a vehicle in multiple times for same issue. More

by SOCONNOR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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