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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 27, 2021

Very friendly staff clean environment Did what was needed to be done no pressure no upselling very pleasant experience will recommend to all my friends More

by atrebido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
January 27, 2021

There is no other place I would ever have my car serviced, kind, courteous, informative. They never try to overcharge and always work with you. Love these guy’s!!! More

by JREAL329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
January 26, 2021

Always a five star experience when dealing with Troy in the service center. I look forward to continuing my relationship with Metro this summer when I turn in my F-150 lease. More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 26, 2021

They took care of the recall and inspection and oil change quickly Easy drop off and pick up No hassle service except hard to find parking More

by james.weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
January 26, 2021

This visit was quick with appointment. Waiting room felt safe. Appointment took @ 1 week to get (shop was busy). Lengthy tranny install summer 2019 took almost 3 weeks. More

by MPRINTSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
January 26, 2021

Buying this ford F150 truck was the best and quickest experience we have ever had. Darlene was very helpful and professional. Thank you for all your help. More

by MACPHAIL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Rob Dariano
January 26, 2021

Did a good job this time; not getting grease on seat and scuffing dashboard as the last time. Waiting was short for oil change. Thanks More

by btvandeusen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Jonny Dariano, Gerry Dariano
January 26, 2021

Had them check my door because it was sticking. They said they checked it and everything looks good. Today I had to climb in my car from the back seat while dropping off my son. Door still sticks and More

by C.MONDUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
January 26, 2021

Great business establishment, that prides itself in quality service delivery to its clients. I remember asking the manager for the body shop hi length of service and the answer didn't surprise:Very Exp More

by bwilliams547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Toutai , Gary Askew
January 24, 2021

Darlene was very friendly and knowledgeable. She helped me every step of the way. Called me many times with information about my new truck. Rob was very helpful with my credit application. More

by TREE7FARMER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie, Darlene Shafran, Rob Dariano, Jennifer Gifford, Sara Wynne, Josh Sawyer
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