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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
Verified Customer
January 16, 2021
Terrible service lied on the work they say the truck needed. Over priced. And still can’t figure out a problem on a truck that’s 3 years old and haven’t gave me any options needed. Over priced. And still can’t figure out a problem on a truck that’s 3 years old and haven’t gave me any options More
by Whites550mb
Employees Worked With
Roger Gordon, Jay Ostrander, Rob Hitchcock
January 16, 2021
Service was good not able to get my question answered was basically told to read the manual to get my question answered and find the solution to my problem mo basically told to read the manual to get my question answered and find the solution to my problem mo More
by QUEENB2454
Employees Worked With
Ryan Welsh
January 16, 2021
friendly salespeople and helpful finance staff. was able to leave with the car i wanted by the time given and was overall very happy with my experience. thank you to leave with the car i wanted by the time given and was overall very happy with my experience. thank you More
by jordan
Employees Worked With
Anthony DeFabio
January 16, 2021
Hands down best Ford dealer in town. We buy commercial vehicles and no time for beating the bush. We explained what we wanted and Bill gave it to us with no fuss and delivered right to our front door! vehicles and no time for beating the bush. We explained what we wanted and Bill gave it to us with no fuss and delivered right to our front door! More
by tom@ambroselec.com
Employees Worked With
Dave Dariano, Bill Hearley, Jonny Dariano, Troy Hanlon
January 15, 2021
Service staff was extremely helpful, knowledgeable, kind and with the amount of customers waiting they were fast + courteous. Excellent experience. Didn't feel pressured. Thanks! and with the amount of customers waiting they were fast + courteous. Excellent experience. Didn't feel pressured. Thanks! More
by jessica
Employees Worked With
Troy Hanlon
January 15, 2021
Anytime I’ve had service done at Metro it’s been done efficiently and correctly. The part wasn’t in stock so they had a loaner so I could get back to work efficiently and correctly. The part wasn’t in stock so they had a loaner so I could get back to work More
by JSLEFTY33
Employees Worked With
Troy Hanlon, Roger Gordon, Jay Ostrander
January 15, 2021
Went through my truck and found out front End was fine. Noise coming from a dislocated fan shroud. As always they did a great job. Friendly as always. Noise coming from a dislocated fan shroud. As always they did a great job. Friendly as always. More
by fpfclongo
Employees Worked With
Roger Gordon, Jay Ostrander, Rob Hitchcock, Tom Miller
