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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 15, 2021

Service staff was extremely helpful, knowledgeable, kind and with the amount of customers waiting they were fast + courteous. Excellent experience. Didn't feel pressured. Thanks! More

by jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 14, 2021

Thanks for a job well done. The Service Center is top notch. The environment is clean, safe and reliable. You could not ask for much more!! More

by cdale199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Jay Ostrander
January 14, 2021

We have done business with Metro Ford for several vehicles now and will continue to do business with them as long as we feel we are being treated with honesty & respect. So far so good! More

by KMGOYETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Joe Camuglia
January 14, 2021

Car was taken here by progressive to be fixed after an accident. Car was deemed to be totaled. I go to get my things out of the car and I see green marker all over the car.they marked areas that had nothi More

by Ethan0515
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cary Peek
January 14, 2021

Excellent and quick service. Salesman was fantastic. Could do without the hand-offs to the business management side as this group always show their lack of awareness. If I could go into a dealership wit More

by BLSCHWORM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
January 14, 2021

Anthony was very helpful, friendly and professional. Would recommend Metro Ford to others. Anthony was able to facilitate the car purchase quickly and with no issues. More

by TERESA Ford Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
January 14, 2021

The whole experience was amazing. No issues and I love my new car. AJ was the best. Friendly, understanding and very helpful. He did not miss a beat More

by Kberardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J
January 13, 2021

Nice place to do buissnes with very Accommodating sales person was great Nicole great got everything I wanted service department great Troy is the best More

by ECASSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon
January 13, 2021

Dealership sold me a 2018 Certified Ford Explore in late December 2020 that passed the 172 point inspection. Apparently the inspection overlooked two bad tires on the vehicle. My mechanic showed them to m More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JT Tibbits
January 13, 2021

Smooth easy transaction. JT was great, he took care of everything and was a pleasure to work with. I traveled over 500 miles and considering I am not local they were mindful of the little things and got m More

by Joshpayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
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