Metro Ford

I have purchased and had vehicles serviced at Metro Ford was at least 15 years. The service is always excellent and I enjoy working with the service advisors, particularly Jay and Troy. was at least 15 years. The service is always excellent and I enjoy working with the service advisors, particularly Jay and Troy. More

The work was done in a timely fashion as promised. I am pleased with the body work performed by Metro Ford on my minivan through my insurance company. pleased with the body work performed by Metro Ford on my minivan through my insurance company. More

Our sales lady was the in the 3 vehicles we bought or leased..I will definitely be a return costumer and pass on my recommendation to others leased..I will definitely be a return costumer and pass on my recommendation to others More

I dropped off my mustang to get the actuator fixed and it lasted about 3 days, I expected a more quality workmanship. Disappointed of lack of care no lasted about 3 days, I expected a more quality workmanship. Disappointed of lack of care no More

They were friendly , and really went to bat for me when it came to trying to purchase the vehicle I was interested in! I appreciate the eagerness and the quality of the overall service ! it came to trying to purchase the vehicle I was interested in! I appreciate the eagerness and the quality of the overall service ! More

Great car dealership / awesome service / polite & professional. A pleasure to do business with. I will purchase my next vehicle at Metro. Troy in service always makes sure everything is taken care of professional. A pleasure to do business with. I will purchase my next vehicle at Metro. Troy in service always makes sure everything is taken care of. More

Very helpful and kind! Jay is always honest about the work and keeps me updated. Also gives me options for the type of work needed and never pushes for additional work that is not needed. Feel comfortabl work and keeps me updated. Also gives me options for the type of work needed and never pushes for additional work that is not needed. Feel comfortable with him and the other associates too More

Having my Explorer serviced at Metro Ford is mostly a pleasant experience. The service employees are friendly a d knowledgeable. Waiting area is very comfortable pleasant experience. The service employees are friendly a d knowledgeable. Waiting area is very comfortable More

My last experience with the service center at this dealership left me disappointed. I dropped my car off at 8 am for an oil change, tire rotation and tire balance. The service agent said the car wou dealership left me disappointed. I dropped my car off at 8 am for an oil change, tire rotation and tire balance. The service agent said the car would be ready around 1 pm. I returned to the dealership at 3 pm and the car was still in the shop. The work wasn't completed until 5 pm and I cashed out at 5:10 pm. I didn't drop off my car at 8 am to have to wait 2 hours at 3 pm for my car to be ready. More

Rob has consistently taken care of my service and concerns without reservation every single time. the customer service is bar none above the rest and the attention to detail is key... concerns without reservation every single time. the customer service is bar none above the rest and the attention to detail is key... More