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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
January 09, 2021
This is the only car dealership that I trust. The staff treats you like family, and my new car is perfect! I will only buy from Metro! This is my second car from them and this buying experience was just gr treats you like family, and my new car is perfect! I will only buy from Metro! This is my second car from them and this buying experience was just great as the last. Thank you everyone! I love my new car! More
by APRILLATHAM22
Verified CustomerEmployees Worked With
Rob Dariano, Jennifer Gifford, Sara Wynne
January 09, 2021
This was one of the best car buying experiences we This was one of the best car buying experiences we have ever had. Nicole was amazing and so helpful. We wouldn’t shop anywhere else! Thanks s This was one of the best car buying experiences we have ever had. Nicole was amazing and so helpful. We wouldn’t shop anywhere else! Thanks so much Metro Ford! More
by MGOBLU2
Employees Worked With
Nicole Bellanger
January 09, 2021
The employees at the dealership really showed the determination to get me in the vehicle I wanted despite the obstacles against me. I truly appreciate the customer care and service I received. Thank determination to get me in the vehicle I wanted despite the obstacles against me. I truly appreciate the customer care and service I received. Thank you! More
by bigdogg34
Employees Worked With
Rob Dariano, Sara Wynne
January 08, 2021
I made the appointment on Saturday. Picked the car up on Tuesday. No issues with getting the car or financing. Very happy with the deal I got. Tuesday. No issues with getting the car or financing. Very happy with the deal I got. More
by JOHNDIAMOND1
Employees Worked With
Darlene Shafran
January 08, 2021
Excellent service truck came back nicer than before accident... fast great work and awesome costumer service. Detailed the whole truck made it look beautiful I would recommend this company to anybody e accident... fast great work and awesome costumer service. Detailed the whole truck made it look beautiful I would recommend this company to anybody excellent excellent service More
by thomas414272
Employees Worked With
Cary Peek
January 08, 2021
I’d found a vehicle online that I was very interested in. Without having made an appointment, I walked in, was immediately paired with a salesman and was in the truck for a test drive in minutes. Between tha Without having made an appointment, I walked in, was immediately paired with a salesman and was in the truck for a test drive in minutes. Between that moment and driving my new truck off the lot, I couldn’t have asked for better service! Side note, Bill in finance is now one of my most favorite people ever! More
by ERIN.BORNT12
Employees Worked With
Bob Ruzzo, Bill Marincic
January 07, 2021
Metro Ford is a great place to negotiate a new car purchase or lease. They take the time to find a vehicle to meet your needs and fit your budget. Highly recommended for your first stop. purchase or lease. They take the time to find a vehicle to meet your needs and fit your budget. Highly recommended for your first stop. More
by LDenny
Employees Worked With
Dave Carach, Dave Dariano, Nicole Bellanger, Bill Marincic
January 06, 2021
Always professional and courteous sales and service. This was our family’s 5th car purchased from Metro. Will be back at the end of 2021 for another car. was our family’s 5th car purchased from Metro. Will be back at the end of 2021 for another car. More
by CAPOBIANCO65
Employees Worked With
AJ in Sales, Bill Marincic
January 06, 2021
Everyone was extremely helpful and nice. They went out of their way to take care of you and make sure you were happy. They gave me the best deal for my trade in and I’d gladly do business with them again. Ve their way to take care of you and make sure you were happy. They gave me the best deal for my trade in and I’d gladly do business with them again. Very friendly, very professional and down to earth. Thank you Metro Ford More
by ERINKITGEU1979
Employees Worked With
AJ Denton. Also five stars! , Anthony DeFabio
