Metro Ford

Excellent service done as quickly as possible. Worked with me to get truck back on the road. Had to order parts to complete the repair . with me to get truck back on the road. Had to order parts to complete the repair . More

Installed mud flaps on my new vehicle. They got me in and out within an hour!! Thanks for the speedy service and the car looks great! out within an hour!! Thanks for the speedy service and the car looks great! More

The people at Metro are very patient. No matter what the factory throws at them that don’t stop until they find it and fix it. Fingers crossed I think the Explorers electrical problems have been solved tha factory throws at them that don’t stop until they find it and fix it. Fingers crossed I think the Explorers electrical problems have been solved thanks to Troy, Nick and Francis. More

DO NOT BUY FROM THEM!! They sell LEMONS! I bought a 2016 Ford Escape new, has less than 100k miles, and engine blown. They won't accept a trade-in. Bought a 2012 Ford Edge a few years earlier. Had multiple Ford Escape new, has less than 100k miles, and engine blown. They won't accept a trade-in. Bought a 2012 Ford Edge a few years earlier. Had multiple issues, they couldn't fix it. That car only had 29k miles. Had to trade in after 3 months. They are not willing to work with ANYONE! Dave & Dave are greedy. The Sales guys and Service Department folks are nice, too bad they work for JERKS! More

The experience wasn’t the greatest. The truck was supposed to be “detailed” but the interior was covered in pet hair, and there was scratches on the exterior that should’ve been taken care of. The s supposed to be “detailed” but the interior was covered in pet hair, and there was scratches on the exterior that should’ve been taken care of. The sales person wasn’t overly friendly as well. I would find another dealer to buy from. More

I'm in love with my "new" 2017 Ford Edge. Nicole was I'm in love with my "new" 2017 Ford Edge. Nicole was awesome to work with. This is the 3rd car we've bought from Metro Ford and we've worked with I'm in love with my "new" 2017 Ford Edge. Nicole was awesome to work with. This is the 3rd car we've bought from Metro Ford and we've worked with Nicole each time.! She (and JT) worked very hard to help me get the car that I wanted even though it was more expensive than leasing. Even after they explained the financial difference they did not give me a hard time about me still wanting to buy the used car. More

Working with Metro Ford and AJ was the most positive and easy car leasing experience I have had in my 12 years of leasing vehicles. easy car leasing experience I have had in my 12 years of leasing vehicles. More

It was a wonderful treat and Survey next time , I will definitely come back so that Anthony gets me my perfect Ride His a Humble Gentleman. definitely come back so that Anthony gets me my perfect Ride His a Humble Gentleman. More

This review is for the dealership itself and not the saleswoman I worked with. i find it troubling that the Ford certified pre-owned vehicle I purchased had to be brought back in less than a week after saleswoman I worked with. i find it troubling that the Ford certified pre-owned vehicle I purchased had to be brought back in less than a week after bringing it home. Somehow after going over a 172 point inspection the entire bubbling hood was missed. This was/is a well known issue with Ford for certain years on the explorers. I just don’t understand how such an obvious thing can missed on a vehicle they claim to look all over. The hood ended up being replaced (byMetro, price covered by Ford) and I got to drive a rental car (which I was charged for gas on) for 3 days. I figured the least they could do was cover the gas charges but I guess not. Also, when entering the dealership there’s no one ever at the front desk. it’s strange that you have to go find someone to give your money too. Most likely won’t do business with them again. More

Got me in and out in a reasonable amount of time and went above and beyond to service my super duty , definitely will go back again. above and beyond to service my super duty , definitely will go back again. More