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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

December 30, 2020

a brake light bulb went out and even though the service department was already booked up, they found a way to fix my car, and I am so grateful. I work two jobs and am in my car all the time, so it mattered More

by k.kruggel
Recommend Dealer
Yes
Employees Worked With
can't remember who I spoke to - I think Jay first and then Gerry
December 30, 2020

I absolutely love my new Ford Edge. The staff at Metro Ford were so extremely helpful and informative on my purchase. My family has been buying from them for years and will continue to do so. More

by cinnov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Nicole Bellanger, Bill Marincic, William Thorpe, Sara Wynne
December 30, 2020

Nichole was great to work with! She worked hard to get me the best deal possible and JT worked hard to get me the financing required to make the deal final! More

by BMCCONSTRUCTION1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger
December 29, 2020

Good job done by the service department. I used the night drop and requested vehicle dine by noon. Received call mid-morning that vehicle was done. Perfect ! More

by jkolach2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh
December 29, 2020

Rob my salesman was superb with the purchase of my truck and did everything he could to get me to be where I needed to be. I give him 5 stars. Other aspects of the facility could use some attention. More

by AMWRIGHT1982
Recommend Dealer
No
Employees Worked With
Sara Wynne
December 29, 2020

Great, friendly courteous service. Maintained COVID protocols during my entire visit. Fair price for services performed. No pressure to perform unnecessary work. Easy check-in, check-out. One negati More

by JBLATCHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shanks, Jonny Dariano
December 29, 2020

Great door to door service provided by Bill. My car is ready for winter and hopefully a trip South. Thank you to all the staff at Metro. More

by Trulannne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
December 29, 2020

Very pleased with metro Ford my new Ford ranger is awesome there was couple things I didn’t like but overall very good feat place More

by ECASSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 28, 2020

Service was great as always however my car was an idol the other day and smoke was still coming out of it so I do have a question about that otherwise since I’m not driving as much I guess everything is i More

by JAY3859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
December 28, 2020

Will scare you into anything. The service department does sub par work and rushes things. Always get a second opinion. You’ll never know until you do. More

by Ford Pride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Man with glasses in collision center. , Troy Hanlon, Ryan Welsh
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