Metro Ford

This review is for the dealership itself and not the saleswoman I worked with. i find it troubling that the Ford certified pre-owned vehicle I purchased had to be brought back in less than a week after saleswoman I worked with. i find it troubling that the Ford certified pre-owned vehicle I purchased had to be brought back in less than a week after bringing it home. Somehow after going over a 172 point inspection the entire bubbling hood was missed. This was/is a well known issue with Ford for certain years on the explorers. I just don’t understand how such an obvious thing can missed on a vehicle they claim to look all over. The hood ended up being replaced (byMetro, price covered by Ford) and I got to drive a rental car (which I was charged for gas on) for 3 days. I figured the least they could do was cover the gas charges but I guess not. Also, when entering the dealership there’s no one ever at the front desk. it’s strange that you have to go find someone to give your money too. Most likely won’t do business with them again. More

I absolutely love my new Ford Edge. The staff at Metro Ford were so extremely helpful and informative on my purchase. My family has been buying from them for years and will continue to do so. Ford were so extremely helpful and informative on my purchase. My family has been buying from them for years and will continue to do so. More

Great door to door service provided by Bill. My car is ready for winter and hopefully a trip South. Thank you to all the staff at Metro. ready for winter and hopefully a trip South. Thank you to all the staff at Metro. More

Good job done by the service department. I used the night drop and requested vehicle dine by noon. Received call mid-morning that vehicle was done. Perfect ! night drop and requested vehicle dine by noon. Received call mid-morning that vehicle was done. Perfect ! More

Great, friendly courteous service. Maintained COVID protocols during my entire visit. Fair price for services performed. No pressure to perform unnecessary work. Easy check-in, check-out. One negati protocols during my entire visit. Fair price for services performed. No pressure to perform unnecessary work. Easy check-in, check-out. One negative: t Told service writer wanted a frozen door latch recall notice on My truck addressed, but it was not done. More

Very pleased with metro Ford my new Ford ranger is awesome there was couple things I didn’t like but overall very good feat place awesome there was couple things I didn’t like but overall very good feat place More

Rob my salesman was superb with the purchase of my truck and did everything he could to get me to be where I needed to be. I give him 5 stars. Other aspects of the facility could use some attention. and did everything he could to get me to be where I needed to be. I give him 5 stars. Other aspects of the facility could use some attention. More

Will scare you into anything. The service department does sub par work and rushes things. Always get a second opinion. You’ll never know until you do. sub par work and rushes things. Always get a second opinion. You’ll never know until you do. More

Service was great as always however my car was an idol the other day and smoke was still coming out of it so I do have a question about that otherwise since I’m not driving as much I guess everything is i the other day and smoke was still coming out of it so I do have a question about that otherwise since I’m not driving as much I guess everything is in order other than that it service is great More

Once again, the service dept at Metro came through. Our check engine light problem was diagnosed and repaired in very good time. Thanks again to Roger and the crew. check engine light problem was diagnosed and repaired in very good time. Thanks again to Roger and the crew. More