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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
December 27, 2020
Troy was out at the time of my appointment and your service department was excellent and efficient. I continue to look forward for Metro Ford to be my Lincoln dealership. A job well done. service department was excellent and efficient. I continue to look forward for Metro Ford to be my Lincoln dealership. A job well done. More
by Tjspargo
Verified CustomerEmployees Worked With
Troy Hanlon
December 24, 2020
Bob Ruzzo was my salesmen and I couldn’t be more happy than the attention he gave me and found a truck that met my needs. I would highly recommend Metro Ford to anyone. I was very pleased to have Bob take than the attention he gave me and found a truck that met my needs. I would highly recommend Metro Ford to anyone. I was very pleased to have Bob take care of the sale for me. More
by JRRAUNICK
Employees Worked With
Bob Rizzo , JT Tibbits
December 24, 2020
Dealership was a friendly environment and my sales person was friendly. I was rushed and told my vehicle had features that I later found out it did not include. I thought I was getting a good deal and later was friendly. I was rushed and told my vehicle had features that I later found out it did not include. I thought I was getting a good deal and later felt robbed. More
by DEENAZE25
Employees Worked With
Bob Russo
December 24, 2020
Have dealt with Metro on many vehicles and every time they make it a smooth and easy experience. We were able to get our whole deal done in less than a couple of hours, and drove away more than satisfied they make it a smooth and easy experience. We were able to get our whole deal done in less than a couple of hours, and drove away more than satisfied. Anyone should certainly consider going to Metro if they are looking for a car. More
by DAVE.FOUCAULT
Employees Worked With
Bill Marincic
December 23, 2020
Friendly and quick service. Very accommodating and easy to understand what I needed for my car. I would certainly recommend coming here for your car needs. to understand what I needed for my car. I would certainly recommend coming here for your car needs. More
by laurenmhughes27
Employees Worked With
Dan Ketchum
December 22, 2020
Awesome service and customer friendly atmosphere. Had work done on our Ford Escape and they fixed the problem.gave us a rental for free while we waited for work to be done work done on our Ford Escape and they fixed the problem.gave us a rental for free while we waited for work to be done More
by MGUEST2065
Employees Worked With
Jay Ostrander
December 22, 2020
4th car bought from Metro . Awesome experience every time . Always easy to arrange and proceed with confidence when buying a vehicle new or used. Awesome . Always easy to arrange and proceed with confidence when buying a vehicle new or used. Awesome More
by snyce1
Employees Worked With
Dave Carach, JT Tibbits, Joe Camuglia, Bill Marincic, Troy Hanlon
December 22, 2020
I couldn’t be more pleased with the experience we had at Metro. My son is in the Air Force and was interested in a vehicle from them. I acted as a middle man. Nicole in the sales dept. and JT in finance bot Metro. My son is in the Air Force and was interested in a vehicle from them. I acted as a middle man. Nicole in the sales dept. and JT in finance both went out of their way to answer his questions and ensure a smooth transaction despite the challenges of having to work around his schedule and the distance barrier. We got a great deal and I am very pleased with the level of service. More
by JOSEPHTHORPE518
Employees Worked With
JT Tibbits, Nicole Bellanger
December 21, 2020
The dealership was clean Swift service was brought when we walked in the door and got us to the place we needed to go. Once talking with Tony everything went smooth and well. we walked in the door and got us to the place we needed to go. Once talking with Tony everything went smooth and well. More
by KENRYP119
Employees Worked With
JT Tibbits, Anthony DeFabio
December 21, 2020
I appreciated not having to wait long to get checked in. I also appreciated getting a ride home from Metro Ford after I checked in as the work on my car took a 1/2 day or so. I also appreciated getting a ride home from Metro Ford after I checked in as the work on my car took a 1/2 day or so. More
by Doug
Employees Worked With
Roger Gordon
