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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

December 21, 2020

The dealership was clean Swift service was brought when we walked in the door and got us to the place we needed to go. Once talking with Tony everything went smooth and well. More

by KENRYP119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
December 20, 2020

The body shop at Metro Ford was terrific to work with when my car was hit by a deer. They kept me informed with status reports and handled all the paperwork for my insurance company. The car looked lik More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tou’tai
December 19, 2020

I brought my car in for oil change and inspection. The work was done quickly and properly. Two minor front end problems were diagnosed and corrected (needed to pass inspection) and I was on my way complet More

by jongriffin6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone, Troy Hanlon
December 19, 2020

Had two visits and both Troy and Jay were very helpful and went out of there way to get what was needed done. Thank you both. More

by AFLORES50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
December 18, 2020

Great job. The service department is very accommodating. These people go the extra mile to make every visit at the service department a very memorable experience. More

by bhearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
December 18, 2020

Good communication, very good at the details and the little things, easy process considering we are in a pandemic! We did buy a car that has a lit of tech. My only complaint is the dealership does not h More

by RKSPORTSANDCOLLECTIBLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne, Bill Marincic
December 18, 2020

Very professional with the customer service I never worry about the work being done correctly never any pressure or upsell from the staff. Its has been a factor in the multiple Ford automobiles I have purc More

by STROHMAIER0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh
December 18, 2020

Went looking for a certain color Ford escape. Found it at Metro. Also came with a couple nice features. Totally happy with my purchase. Got to stay with same loan company. More

by LIZ020479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jennifer Gifford
December 17, 2020

Great service as always. Thanks to Rob and his team in the truck shop. I will be looking for new truck next year and will stop in. More

by Aabrea2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
December 17, 2020

Metro may be a little more expensive than smaller service areas but I believe you get what you pay for. The people there are very professional, it’s worth every dollar More

by Bob Mantello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
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