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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

December 17, 2020

Metro may be a little more expensive than smaller service areas but I believe you get what you pay for. The people there are very professional, it’s worth every dollar More

by Bob Mantello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
December 16, 2020

Excellent service department and very professional personnel. The service manger Troy is a very helpful and professional. Def recommend this dealer for service and sales More

by AAN10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon
December 16, 2020

Always get great service and straight up answers when i go in for service. I have only had one issud that took time to reesolve but is got done and the service department was more than happy to do so Th More

by WHATARUSH1258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
December 15, 2020

Always a good experience with Metro’s service dept. Jay was very helpful and kept us informed with their progress. This one was a tough one More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 15, 2020

Great Service! A little pricey from what I expected.but overall a good service..Ford is reputable company and I am happy to finally be a ford owner. More

by dsmalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh
December 15, 2020

Great folks to work with. They looked for the vehicle I wanted and were able to get it for me at a fair price. always responded quickly if I had a question and very friendly. More

by nysauditor0417
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
December 14, 2020

I'm always satisfied with my service at Metro Fords service dept!! Always quick and friendly service. I will never service my Lincoln anywhere else!! More

by 2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon, Jay Ostrander, Rob Hitchcock
December 14, 2020

Quick and easy. In and out in no time. Clean waiting area. Too bad Covid-19 closed the coffee maker and snack area. Will be back for sure. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
December 12, 2020

I had purchased four new tires there, recently; one kept loosing air. They check all tires and put proper poundage in them. Service was quick, gratis. More

by LINDAWARNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
December 12, 2020

I hate when after i buy the car they 4 get all about your needs and just fo on tto the next sale..my car has had problem sice i got it 2 weeks a go still cannt drive it on the highway woth out feel like i am More

by Powerfulmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Simone
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