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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

December 12, 2020

They were very polite kept me informed of the repair process. The repairs were done two days early. It wad a pleasant experience .Thank you More

by caharris5165
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Toutai, Cary Peek
December 12, 2020

Service was great! Completely repaired what was serviced, technical members were knowledgeable at what they were doing, fast service, kept vehicle clean. Recommend passing the word around More

by swolf18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Sara Wynne
December 11, 2020

No pressure sale. Friendly people. Straight talk Gave us good information about the car and all the functions inside. I would recommend my friends to check it out More

by JIMAPP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Russo, Rob Dariano, JT Tibbits
December 11, 2020

Great Customer Service! Great Communication! The Guys Were Very Professional. I Came To Metro Ford For The 1st Time, Due To My Car Being Totaled. The Guys Did A Good Job Communicating With Me The Process More

by TakeemaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock, Tom Miller, Ryan Welsh
December 10, 2020

Everyone I dealt with in the process was great!! They all were very nice and pleasant. They made me feel like I was part of their family! More

by NVSMATRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj, Bill Marincic
December 10, 2020

Good experience, JT Tibbits was terrific. That is all I have to say but I will keep entering things since you seem to want 25 words More

by PGEARY0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jennifer Gifford
December 08, 2020

I can always count on Metro Ford to put my worries at ease. They take the time to listen, examine, and analyze any and all concerns I have. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Deceil
December 08, 2020

The body shop did great. The only thing left is the trailer bar that had to be ordered. Good job guys! Looking forward to getting the hitch on More

by wkorn72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
December 07, 2020

Insurance suggested (NOT recommended) this shop after my accident. The man at the shop didn't appropriately examine damage to my car in light. Rather, he looked at it in a tight parking space in the dark. More

by dancingfool64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No idea who I worked with after intial drop off, Gerry Dariano
December 07, 2020

I was in the area visiting family and they were so accommodating scheduling me for last minute service before I had to head back home. More

by armstrongsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock, Ryan Welsh
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