
Metro Ford
Schenectady, NY
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I was in the area visiting family and they were so accommodating scheduling me for last minute service before I had to head back home. accommodating scheduling me for last minute service before I had to head back home. More
I expected the process to be much longer due to exceeded repairs needed, but instead it was a lot more quicker. As well the collision advisor, Dave, was more than amazing with giving me updates on the repai repairs needed, but instead it was a lot more quicker. As well the collision advisor, Dave, was more than amazing with giving me updates on the repairs. There’s a few imperfections such as the hood alignment with the front bumper, but nothing too much of an ordinary. Just more so an eye sore, that I’ll get over. More
Took too long in the shop for what was done, I was there 5 hours. Put in request to see why pulls to right when braking. Suggestion was caliper locking up. Not fixed not any explanation of what else it 5 hours. Put in request to see why pulls to right when braking. Suggestion was caliper locking up. Not fixed not any explanation of what else it could be. Mechanic took over an hour to locate tool needed to replace valve per check in person. Why only one tool? More
I had one of the best experience at Metro Ford. I have leased several cars in the past but never felt more comfortable, satisfied when leaving Metro. I worked directly with Nicole Bellanger in sales who leased several cars in the past but never felt more comfortable, satisfied when leaving Metro. I worked directly with Nicole Bellanger in sales who is amazing she took her time with me without making me stay there for hours like most dealers plus I got to take my lease home that night!! JT in finance was amazing as well. Great personality and so helpful. I don’t think I’ll go anywhere else ever again to buy/lease a car. Thanks Nicole & JT! Also I wanted to add I original spoke with Sara through email and she was fantastic too super responsive and helped me move towards metro to make the deal. More
Jenn was wonderful. There was no pressure to buy the car. Jenn was friendly, outgoing and funny. She made you feel relaxed and comfortable. Outstanding car. Jenn was friendly, outgoing and funny. She made you feel relaxed and comfortable. Outstanding More
Darlene was fabulous to work with and I love the brand new car! She did not play the car sales man game with me and found me the car I wanted and it was easy she took care of it all Michele new car! She did not play the car sales man game with me and found me the car I wanted and it was easy she took care of it all Michele More
This is my second Ford Explorer purchase from Metro Ford. Darlene Shafran was my salesperson for both purchases and she is always a great pleasure to work with! Darlene Shafran was my salesperson for both purchases and she is always a great pleasure to work with! More
Troy and Jay are always a pleasure to work with. They explain what so am paying for and why. Darlene is a pleasure as well, always warm and smiling. explain what so am paying for and why. Darlene is a pleasure as well, always warm and smiling. More
Friendly service, exceeded customers satisfaction, went above and beyond to make sure all my needs were met. Wasn’t pressured comfortable environment. Felt at ease purchasing my first vehicle from Metro F above and beyond to make sure all my needs were met. Wasn’t pressured comfortable environment. Felt at ease purchasing my first vehicle from Metro Ford. More
The service I got was absolutely fantastic. Aj Denton was the man who sold me my car, and I could not have been happier with the way he helped me. Truly a great experience for my first time buying from a dea the man who sold me my car, and I could not have been happier with the way he helped me. Truly a great experience for my first time buying from a dealer! More