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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

December 07, 2020

I was in the area visiting family and they were so accommodating scheduling me for last minute service before I had to head back home. More

by armstrongsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock, Ryan Welsh
December 07, 2020

I expected the process to be much longer due to exceeded repairs needed, but instead it was a lot more quicker. As well the collision advisor, Dave, was more than amazing with giving me updates on the repai More

by zacksage17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave T
December 07, 2020

Took too long in the shop for what was done, I was there 5 hours. Put in request to see why pulls to right when braking. Suggestion was caliper locking up. Not fixed not any explanation of what else it More

by FZYTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea, not offered, didn't read tag if they have one.
December 07, 2020

I had one of the best experience at Metro Ford. I have leased several cars in the past but never felt more comfortable, satisfied when leaving Metro. I worked directly with Nicole Bellanger in sales who More

by MPOLETO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger, Sara Wynne
December 05, 2020

Jenn was wonderful. There was no pressure to buy the car. Jenn was friendly, outgoing and funny. She made you feel relaxed and comfortable. Outstanding More

by Dshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
December 05, 2020

Darlene was fabulous to work with and I love the brand new car! She did not play the car sales man game with me and found me the car I wanted and it was easy she took care of it all Michele More

by MICHELWILK518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Ryan Welsh
December 05, 2020

This is my second Ford Explorer purchase from Metro Ford. Darlene Shafran was my salesperson for both purchases and she is always a great pleasure to work with! More

by exboondockers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
December 03, 2020

Troy and Jay are always a pleasure to work with. They explain what so am paying for and why. Darlene is a pleasure as well, always warm and smiling. More

by crakyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Troy Hanlon, Jay Ostrander
December 02, 2020

Friendly service, exceeded customers satisfaction, went above and beyond to make sure all my needs were met. Wasn’t pressured comfortable environment. Felt at ease purchasing my first vehicle from Metro F More

by POLO5982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger, Bill Thorpe
December 02, 2020

The service I got was absolutely fantastic. Aj Denton was the man who sold me my car, and I could not have been happier with the way he helped me. Truly a great experience for my first time buying from a dea More

by MATTHEWBOYLE2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Rob Dariano
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