Metro Ford

Missing paperwork at time of sale resulted in trip act to dealership 2 times & I live at least 30+ miles away. Instead of dealership returning plates we had to & I am still dealing with missing information dealership 2 times & I live at least 30+ miles away. Instead of dealership returning plates we had to & I am still dealing with missing information to my insurance co that I know was requested because I was in the phone with the parties More

We are very dissatisfied with the business office Metro Ford. Our experience with the service department has been tremendous but we have called several times now to the business office asking for a copy of Ford. Our experience with the service department has been tremendous but we have called several times now to the business office asking for a copy of a lease of a car that we turned in for our eighty-year-old cousin who had a stroke. To this day no one has returned our calls even though we've left several messages. Their business office is terrible to deal with. Especially if they don't return your phone calls. More

Great service from Metro Ford. Everyone in the service department takes their time and explains the situation to me and what needs to be done with my car. I appreciate the time they take. department takes their time and explains the situation to me and what needs to be done with my car. I appreciate the time they take. More

I was advised that the car would be detailed however they missed a lot of dirt in the door jams. Should have been better. The trunk also was NOT TOUCHED. missed a lot of dirt in the door jams. Should have been better. The trunk also was NOT TOUCHED. More

Extremely efficient and worked with us so we could get the car we wanted at the price we wanted. Excellent service highly recommend this dealership. the car we wanted at the price we wanted. Excellent service highly recommend this dealership. More

The service is very efficient and honest.The staff is The service is very efficient and honest. The staff is friendly and helpful. Every time something has been serviced I have never had to return for The service is very efficient and honest. The staff is friendly and helpful. Every time something has been serviced I have never had to return for the same problem. Also all Covid safety procedures are being followed. More

Metro Ford did a phenomenal job once again in finding the right vehicle for me at the right price. The service from the salesman and his team was top-notch and I don't believe I will be going anywhere else f right vehicle for me at the right price. The service from the salesman and his team was top-notch and I don't believe I will be going anywhere else for new vehicles for the foreseeable future! More

Seem to take everything that you are you looking for and do their best to make it happen. Friendly environment, clean sales department. Explain contract of purchase to make sure you understand. do their best to make it happen. Friendly environment, clean sales department. Explain contract of purchase to make sure you understand. More

Very professional ,fast service all though they didn’t find any problems they were very thorough as to my concerns definitely will visit again when needed. find any problems they were very thorough as to my concerns definitely will visit again when needed. More

Employees went above and beyond and exceeded my expectations! I would recommend their services to anyone I know. Very friendly and didn’t waste my time. expectations! I would recommend their services to anyone I know. Very friendly and didn’t waste my time. More