Back

Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,074 reviews

November 05, 2020

They have been so easy to work with and accommodating with loaning a vehicle. I appreciate everything they have done for me with the purchase of my vehicle More

by MOETIA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
November 05, 2020

Yes everything was fine the only item that will need to be changed are the windshield wipers. The service was great and on time. Thank you More

by MSIMONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock, Tom Miller, Ryan Welsh
November 05, 2020

Great to work with. Easy process. Thanks AJ Jenn, and Yvonne, and Rob. Would def come back to buy again. Happy to work with you. More

by JMmudrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
November 05, 2020

It was very easy to make an appointment for an oil change (even same day, sometimes!) and the service advisors are always straight forward and honest with your vehicle. More

by TORI.LEYBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
November 04, 2020

Great job! Excellent experience! Would be happy to refer anyone else. To the facility. Had a small issue after leaving which was resolved very quickly. More

by bhampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
November 04, 2020

Was easy to set up and work was completed quickly. Called a few days prior set up the service appointment. Dropped it off the night before and was called by noon the following day. More

by B_BENNER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
November 03, 2020

Everyone from service to the owner had their hands on my getting me a new truck. My truck went thru the lemon law when everything was said and done I drove away with a new 2020 F150. More

by STAR969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Nicole Bellanger, William Thorpe, Jennifer Gifford
November 03, 2020

I brought my truck in for an oil change and some maintenance on the brakes. When I picked it up there were oil stains on the seat and I was quite upset. The next day I called and spoke with Jay abou More

by LeRoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
November 03, 2020

Jen gifford was great to work with! Everything was seamless and very efficient. Highly recommend metro ford to anyone looking for a ford truck, van, or car! More

by Jlon0203
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
November 03, 2020

Would not recommend doing business with Metro ford your head mechanic is very rude and not helpful in anyway his name is Rob Hitchcock you need to teach him how to deal with customers I will never bring my More

by Nyblackbear59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
...
351
...