
Metro Ford
Schenectady, NY
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They have been so easy to work with and accommodating with loaning a vehicle. I appreciate everything they have done for me with the purchase of my vehicle with loaning a vehicle. I appreciate everything they have done for me with the purchase of my vehicle More
Yes everything was fine the only item that will need to be changed are the windshield wipers. The service was great and on time. Thank you be changed are the windshield wipers. The service was great and on time. Thank you More
It was very easy to make an appointment for an oil change (even same day, sometimes!) and the service advisors are always straight forward and honest with your vehicle. (even same day, sometimes!) and the service advisors are always straight forward and honest with your vehicle. More
Great job! Excellent experience! Would be happy to refer anyone else. To the facility. Had a small issue after leaving which was resolved very quickly. anyone else. To the facility. Had a small issue after leaving which was resolved very quickly. More
Was easy to set up and work was completed quickly. Called a few days prior set up the service appointment. Dropped it off the night before and was called by noon the following day. a few days prior set up the service appointment. Dropped it off the night before and was called by noon the following day. More
Everyone from service to the owner had their hands on my getting me a new truck. My truck went thru the lemon law when everything was said and done I drove away with a new 2020 F150. getting me a new truck. My truck went thru the lemon law when everything was said and done I drove away with a new 2020 F150. More
I brought my truck in for an oil change and some maintenance on the brakes. When I picked it up there were oil stains on the seat and I was quite upset. The next day I called and spoke with Jay abou maintenance on the brakes. When I picked it up there were oil stains on the seat and I was quite upset. The next day I called and spoke with Jay about the stains. He apologized and arranged for me to bring my truck back in to get it cleaned. I didn’t understand when they decided to set me up with a rental for a couple of days since I only wanted my seat cleaned, but I just went with it. When I got my truck back to my surprise the entire thing was detailed inside and out!! It looked like it was new off the showroom floor! Thank you so much to the service team at Metro! I won’t be going anywhere else😁👍 More
Jen gifford was great to work with! Everything was seamless and very efficient. Highly recommend metro ford to anyone looking for a ford truck, van, or car! seamless and very efficient. Highly recommend metro ford to anyone looking for a ford truck, van, or car! More
Would not recommend doing business with Metro ford your head mechanic is very rude and not helpful in anyway his name is Rob Hitchcock you need to teach him how to deal with customers I will never bring my head mechanic is very rude and not helpful in anyway his name is Rob Hitchcock you need to teach him how to deal with customers I will never bring my vehicle there again More