Metro Ford

As expected my service was quick relatively inexpensive and informative about the condition of my vehicle. Happy to see that the customer area was setup for social distancing. and informative about the condition of my vehicle. Happy to see that the customer area was setup for social distancing. More

Darlene was wonderful! She made me feel very comfortable and not like I was just another person. Very honest and helpful; no pressure! Thank you Darlene! and not like I was just another person. Very honest and helpful; no pressure! Thank you Darlene! More

Metro Ford is so easy to work with. All of the service people are professional and accommodating. My car gets in and out timely. And the work is complete. people are professional and accommodating. My car gets in and out timely. And the work is complete. More

The sales women, Jennifer, that I worked with was more interested in helping her sister rather than us. Even though we had arrived before her. The sales guy, Bill, we worked with told a whole lot of lies. interested in helping her sister rather than us. Even though we had arrived before her. The sales guy, Bill, we worked with told a whole lot of lies. I didn't want a bunch of unnecessary inquires on my credit report. So we kindly asked that they only run the loan application through one bank and let me know what the result was. However, when they brought me into the sales office they immediately started talking about extended warranties. Even though we told them we just wanted to know the results of the application. The sales man ran it through 2 banks. Both being ford itself and the bank. Telling me that the inquiry only counts as one and that ford pulls the credit and send it to the bank. So the bank doesn't have to pull it. He than tried to tell me that he had mentioned that he pulled both reports. Which he didn't. Then proceeded to tell me that the bank wouldn't accept my loan because I was "outside city limits." We then didn't want to deal with him anymore. So we went and was helped by Rob, who was a nice guy to work with. Although anytime we called him. He didn't answer his phone or return phone calls. Even after getting directly entered into his computer to call us. More

I found the tires I wanted for my truck and Jay searched and found the best price. When they came in he even filled out the rebate information and sent it in for me. Great job Jay and great service and found the best price. When they came in he even filled out the rebate information and sent it in for me. Great job Jay and great service More

Great experience from Bill Hearley and JT! Would highly recommend to any friends or family. Thank you to all who helped with my new purchase! recommend to any friends or family. Thank you to all who helped with my new purchase! More

My husband and I were satisfied with our experience and would recommend the sales associate, Darlene and Metro Ford to friends and family! Thank you would recommend the sales associate, Darlene and Metro Ford to friends and family! Thank you More

Great buying experience. Super friendly and honest salespeople. Car came perfectly detailed (not just washed... FULLY DETAILED) the day of pickup. Would shop here again. salespeople. Car came perfectly detailed (not just washed... FULLY DETAILED) the day of pickup. Would shop here again. More

Body shop did a great job on my truck. Thanks for I stalling my rain guards on my wi does it made my truck look even better stalling my rain guards on my wi does it made my truck look even better More

Great service and sales people very pleased with my 2020 Explorer Platinum. Now to learn all that the car can do. Thanks to Anthony DeFabio . Explorer Platinum. Now to learn all that the car can do. Thanks to Anthony DeFabio . More