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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

October 30, 2020

My second time leasing a Ford Edge here and everything was fast and easy! Thank you to my sales person Jen for helping me through the deal! More

by ROBINJILL1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
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October 30, 2020

I was pleased on how quickly they got me in for a appointment. Also how quickly they did my service. I will return there again. More

by EGARDNE1
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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October 28, 2020

I purchased a used car from A j Denton who went above and beyond to get me into the car that was perfect for me. More

by KATIEFITZHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Denton
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October 28, 2020

Been working with Nicole on multiple purchases and customizations of everything from F150/ F350 and Transit vans that fit our business. Very responsive, educated & professional.. More

by INFO80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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October 27, 2020

My wife came in for an oil change service advisors politely wrote her up for the work and she was in and out in no time always perfect at Metro Ford More

by DADSAUTO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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October 27, 2020

Professional sales team and finance team. When I selected a color That required a transfer from another dealer, they arranged it quickly and smoothly. I highly recommend Metro Ford. More

by KEVIN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Denton, JT Tibbits
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October 27, 2020

Excellent dealership! I've had nothing but great service at Metro Ford. I tell all my friends and family to go there to buy or service a vehicle. More

by rwjones1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, William Thorpe, Troy Hanlon, Bill Thorpe, Jay Ostrander, Gary Askew, Cary Peek
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October 27, 2020

Simple oil change did quickly and inexpensively. Unable to get it done next door at Quick Lane. So had it done at Metro Ford. Thank you. More

by Elkin2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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October 26, 2020

They always take good care of me at Metro and are very attentive to my questions. This sentence is only here to full up the required number of words 😂 More

by SHANKLIN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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October 25, 2020

Excellent service and care, I would recommend to anyone. They were very helpful and easy to talk to when I purchased my car from Metro Ford. Anthony Defabio helped me along the whole way with amazing suppor More

by GOULD.TREVOR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Camuglia, JJ Salerno, Nicole Bellanger, Anthony DeFabio
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