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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

October 21, 2020

For the third time in a row, I chose to buy my car from Metro Ford. This dealership, and especially salesperson Anthony DeFabio, provide SERIOUSLY EXCELLENT customer service. They absolutely streamline the More

by focus12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Anthony DeFabio
October 21, 2020

Excellent service. Courtesy with a smile!Great location. Excellent service. Courtesy with a smile! Great location. Clean facility! Wonderful mechanics, body repairs, and sales serviice Love Jay ❤️ Love Ge More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Dave Carach, Dave Dariano, Rob Dariano, Bill Hearley, Gerry Dariano, Bill Thorpe, Jay Ostrander, Gary Askew, Cary Peek
October 21, 2020

Dave and his team were exceptional. I won’t go anywhere else for my next vehicle . I would recommend Metro Ford to all interested in a née or used car. More

by lgoldsto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
October 19, 2020

The Service Dept. Staff has been enjoyable working with. At times I add another task the day of and the staff adjusts appropriately and professionally. KEEP moving forward with GREAT CUSTOMER SERVICE!! More

by Sarge
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander, Rob Hitchcock
October 19, 2020

Had to bring my car there for collision repair. Car was kept 2 weeks longer than needed. Car interior was filthy and not sanitized when I picked it up. When I was told my car was finished, they couldn't fi More

by MRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Askew
October 17, 2020

I appreciate the very kind and efficient staff who repaired my truck. They made themselves very available to solve my warrantee problem. I have always had good experiences in your shop over the year More

by HEISLERRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
October 16, 2020

This place is fantastic. Always ready to help on any way. Whether purchasing a newer vehicle or getting service done. Always kind and courtious and ready to assist More

by GLASTETTERISABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 15, 2020

Great customer service. Very satisfied with the work done. Troy and Jay have always been helpful to me and answered any questions I may have had. More

by ASHARTRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
October 15, 2020

The team was great. Really appreciated their help and attitude toward service. I changed it up and asked them to do more than the original order and they happily accommodated. More

by DH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
October 15, 2020

Excellent service! Gary Askew and Troy Hanlon were both super professional, attentive, and extremely polite! They both seemed to be running the show and made my experience very quick, easy, and stress free More

by JeepMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gary Askew
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