
Metro Ford
Schenectady, NY
Filter Reviews by Keyword
By Type
Showing 5,073 reviews
For the third time in a row, I chose to buy my car from Metro Ford. This dealership, and especially salesperson Anthony DeFabio, provide SERIOUSLY EXCELLENT customer service. They absolutely streamline the Metro Ford. This dealership, and especially salesperson Anthony DeFabio, provide SERIOUSLY EXCELLENT customer service. They absolutely streamline the car buying process while providing a super high quality product at a great value. The atmosphere of the dealership is friendly and easygoing, not high pressure. I thoroughly recommend this dealership without qualification!! More
Excellent service. Courtesy with a smile!Great location. Excellent service. Courtesy with a smile! Great location. Clean facility! Wonderful mechanics, body repairs, and sales serviice Love Jay ❤️ Love Ge Excellent service. Courtesy with a smile! Great location. Clean facility! Wonderful mechanics, body repairs, and sales serviice Love Jay ❤️ Love Gerry Great staff! Would like to see more new sports cars and a few high top vans More
Dave and his team were exceptional. I won’t go anywhere else for my next vehicle . I would recommend Metro Ford to all interested in a née or used car. else for my next vehicle . I would recommend Metro Ford to all interested in a née or used car. More
The Service Dept. Staff has been enjoyable working with. At times I add another task the day of and the staff adjusts appropriately and professionally. KEEP moving forward with GREAT CUSTOMER SERVICE!! At times I add another task the day of and the staff adjusts appropriately and professionally. KEEP moving forward with GREAT CUSTOMER SERVICE!! More
Had to bring my car there for collision repair. Car was kept 2 weeks longer than needed. Car interior was filthy and not sanitized when I picked it up. When I was told my car was finished, they couldn't fi kept 2 weeks longer than needed. Car interior was filthy and not sanitized when I picked it up. When I was told my car was finished, they couldn't find the collision service employee working my case who had my car and keys. I had to wait 25-30 minutes before he arrived. Had to bring my car back for additional minor repair of the interior dome light as a result of the accident and the mechanic gave me a hard time even though I had called and set up an appointment with the collision department. I was forced to bring it there by my auto insurance. I will never bring my vehicle there again ,or be a potential future customer for a vehicle purchase and will advise anyone I know to avoid this dealership if they are looking to purchase a vehicle or bring it there for repairs. More
I appreciate the very kind and efficient staff who repaired my truck. They made themselves very available to solve my warrantee problem. I have always had good experiences in your shop over the year repaired my truck. They made themselves very available to solve my warrantee problem. I have always had good experiences in your shop over the years.. More
This place is fantastic. Always ready to help on any way. Whether purchasing a newer vehicle or getting service done. Always kind and courtious and ready to assist way. Whether purchasing a newer vehicle or getting service done. Always kind and courtious and ready to assist More
Great customer service. Very satisfied with the work done. Troy and Jay have always been helpful to me and answered any questions I may have had. done. Troy and Jay have always been helpful to me and answered any questions I may have had. More
The team was great. Really appreciated their help and attitude toward service. I changed it up and asked them to do more than the original order and they happily accommodated. attitude toward service. I changed it up and asked them to do more than the original order and they happily accommodated. More
Excellent service! Gary Askew and Troy Hanlon were both super professional, attentive, and extremely polite! They both seemed to be running the show and made my experience very quick, easy, and stress free super professional, attentive, and extremely polite! They both seemed to be running the show and made my experience very quick, easy, and stress free! The quality of work was excellent and I will be back in the future! More