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Metro Ford
Schenectady, NY
5,076 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,076 reviews
October 13, 2020
I have been dealing with Metro Ford for over ten years. I have purchased six new vehicles from them and have always been treated fairly. Their service department is excellent. have purchased six new vehicles from them and have always been treated fairly. Their service department is excellent. More
by WREVER
Verified CustomerEmployees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Michelle Hamel, Joe Camuglia, Troy Hanlon, Jay Ostrander
October 13, 2020
Stoped in just to look, test drove a ranger. Liked it. Bought a demo after 3 days of negotiations. Felt the could of did better. But I liked the salesman. Bought a demo after 3 days of negotiations. Felt the could of did better. But I liked the salesman. More
by pdnoodles
Employees Worked With
Bill Hearley
October 12, 2020
This is my 3rd lease with Metro Ford. The salesman Anthony Defabio was courteous, professional, very helpful and could answer all my questions. I always bring my Ford for Service at Metro. Anthony Defabio was courteous, professional, very helpful and could answer all my questions. I always bring my Ford for Service at Metro. More
by KARDMAN23
Employees Worked With
JT Tibbits, Anthony DeFabio
October 11, 2020
Metro Ford made purchasing my new pickup truck very easy. They did not try to over sell me a truck that had features that I was not interested in getting, but found me the truck that i was looking for with They did not try to over sell me a truck that had features that I was not interested in getting, but found me the truck that i was looking for with just the options that were important to me. I love the new truck. More
by DHALPIN55
Employees Worked With
Anthony DeFabio, Jennifer Gifford
October 11, 2020
All the people at metro ford are proffesiomal and courtesy and cater to my needs was in for serivce on my escape and was in and out in a short period of time courtesy and cater to my needs was in for serivce on my escape and was in and out in a short period of time More
by ONEWILD302
Employees Worked With
Nick saccone, Jay Ostrander, Ryan Welsh
October 10, 2020
Had to get my vehicle towed here and found out the dealer I bought it from used junkyard parts for replacements. Troy let me know and helped get a certified Ford part under warranty on there. The best custom I bought it from used junkyard parts for replacements. Troy let me know and helped get a certified Ford part under warranty on there. The best customer service I've ever had at any dealership. Would recommend them to anyone in the Albany area. More
by t.y.
Employees Worked With
Troy Hanlon
October 09, 2020
All staff were pleasant to work with and the environment was very safe and comfortable. Even provided a safe ride to pick my car back up when I needed it unexpectedly. Loved the driver, followed mask rules was very safe and comfortable. Even provided a safe ride to pick my car back up when I needed it unexpectedly. Loved the driver, followed mask rules and very friendly. I highly recommend this business. More
by DPLANTY
Employees Worked With
Troy Hanlon
October 09, 2020
They are great to work with! Always listen to your needs and have always taken of the problem efficiently and quickly. Troy is enjoyable to deal with (as are all the employees I have interacted with) and ve and have always taken of the problem efficiently and quickly. Troy is enjoyable to deal with (as are all the employees I have interacted with) and very professional. More
by mclark89
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Troy Hanlon
