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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

October 08, 2020

Great dealership which Dave & Dave! Service is always fantastic with Troy taking care of everything. I am a repeat customer and go back every time. More

by BRIANB15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 08, 2020

Once again Troy and his crew in the service department came through when I was in a bind. My daughter needed four tires mounted and installed on her car and he put them on right away for her. Great job g More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
October 08, 2020

Very pleasant experience. Not pressured at all and they acted like they wanted to make a deal and sell a car. Took extra time to prep vehicle prior to delivery. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ , Bill Marincic, Sara Wynne
October 07, 2020

I recently scheduled a service appointment to have the oil changed in my F250 Super Duty. Despite the on going COVID issues I was very pleased with the service. The service department was doing their part More

by CHAMPRSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Tony Simone, Bill Thorpe, Jay Ostrander, Ryan Welsh
October 06, 2020

The staff is always very friendly and professional. Troy and Jay always take good care of me and my truck. Sue was also very friendly and got me all set up in a loaner car More

by LeRoy
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
October 04, 2020

Easy to schedule appointments despite concern about check engine light Covid guidelines followed to the fullest. No charge as less than a year old Thanks More

by DVANSCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon
October 02, 2020

Returned to dealer for service less than a month after car purchase. Service was great and gave a loaner car while we had service. Problems were repaired. Very satisfied. More

by SPEED71DEMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Jennifer Gifford
October 01, 2020

Everyone was very helpful.we were pleased with the service we got,3 people even stayed late to help finish our purchase, would recommend to anyone More

by SHARI16LPNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano
September 29, 2020

Great staff. Knowledgeable and courteous employees. Metro Adheres to NYS COVID 19 regulations. I trust them with all my vehicle’s maintenance & repairs. Highly recommended. More

by SUEHU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne, Roger Gordon, Jay Ostrander
September 28, 2020

The appointment was very easy; everyone was pleasant and efficient. The work on the Ford Escape was completed on time as promised. Very pleased with the service department. More

by rruzzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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