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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

August 25, 2020

Always get excellent service at Metro Ford. Make an appointment and depend on the staff to get it done within the time promised and within the estimated cost range. More

by JIMMYCOLLINSNY_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Camuglia, Jay Ostrander
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August 24, 2020

Not a good visit ! In for recall told it would be ready early afternoon. Called mid day call disconnected x2 not ready til 5 oclock More

by jsano
Recommend Dealer
No
Employees Worked With
Gerry Dariano, Jay Ostrander
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August 23, 2020

I work with Tom on the service staff. He seem to really know his job and was very understanding on my wishes. Hope he has a great retirement I heard he was leaving More

by N2IDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Miller
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August 22, 2020

This is my 2nd visit to purchase a new vehicle. My reasons for returning is the great customer service! Feels like family! Everyone is great!! More

by LYNNE.FORNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Leonard, JT Tibbits, Nicole Bellanger, Troy Hanlon
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August 21, 2020

My wife & I are very happy that we bought our used van from Metro Ford. We got a low mileage, great condition van, at a reasonable price, with no pressure. Sales representative, Jennifer Gifford got our v More

by HPITETTI
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
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August 20, 2020

Troy is my favorite guy to deal with just because l trust him the most. He seems to at try to give me a fair deal. More

by OPRICE6047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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August 19, 2020

I have been a client of Metro Ford for the past couple of years! I’m thoroughly pleased with your salesman AJ Denton! He was awesome!! He had excellent customer service and was very informative! More

by LDAMIANO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Denton, JT Tibbits
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August 18, 2020

Pleasant, non-pressure sales team. Service is run like a well oiled machine. Pun intended. They are very conscious of covid 18, and maintain a safe environment. More

by STEVESDOGS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Sara Wynne
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August 17, 2020

I like the service and professional service and the people too I don’t have any problem to recommend to others people am very satisfied More

by Lvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ good salesman , Joe Camuglia, Jonny Dariano, Gerry Dariano, Jay Ostrander, Tom Miller
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August 17, 2020

It was q great day treat me with excellent care T j is a It was q great day treat me with excellent care T j is a great person he is one the best so very helpful I will tell others to come to ford thanks More

by BOLD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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