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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

August 14, 2020

They always take good care of me any time I bring my vehicle in. They also have a loaner vehicle ready to go for me More

by cassandi03
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Joe Camuglia, Jay Ostrander
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August 14, 2020

Last time vehicle was in it was not inspected during service and had to renter the service center to get it corrected. This was quickly taken care after the fact. More

by kyle.chisamore
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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August 14, 2020

Troy is always a pleasure Troy is one of the best service advisor we have ever worked with. He goes above and beyond to satisfy customers and always gives great explanations More

by DRWATTERWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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August 14, 2020

I am extremely happy with my purchase. General manager and sales girl were excellent to deal. They took the time to listen to what I wanted and delivered 100%. Would recommend to anyone. Pleasurable expe More

by TRADAM
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Nicole Bellanger, Bill Marincic
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August 13, 2020

AS always helpful and friendly Jay helped me in deciding what was the correct way to handle my situation , I always am pleased with the treatment recieved at Metro Ford. More

by fitz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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August 13, 2020

Truly enjoy working with all the people at Metro, they go out of there way to make you feel comfortable and welcome when there. Fast courteous and professional teams all around More

by SBURGIO517
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Roger Gordon
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August 13, 2020

Nicole at Metro was a pleasure to deal with. She answered all our questions with direct and knowledgeable information. Also she was great with paperwork. More

by PGerber
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Bill Marincic, Bill Thorpe
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August 12, 2020

Great service at a great dealership, thank you very much!! It is always an excellent experience when going to Metro Ford thank you very much!! More

by PTEETER1966
Recommend Dealer
Yes
Employees Worked With
William Thorpe
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August 12, 2020

Continuously Professional Group in Sales and Service I have purchased 18-20 vehicles through Metro, many in my family also purchase here. I am loyal to the Ford brand and I find that I am treated respect More

by al.relation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Anthony DeFabio, Bill Marincic, Troy Hanlon, Jay Ostrander, Rob Hitchcock
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August 11, 2020

If you're looking to buy a new car or truck Metro Ford is the place to go! We worked with AJ Denton, No Hassle and No pressure to buy!! He went out of his way to make us happy and get us back on the road! More

by STEPHENBELONCIK
Recommend Dealer
Yes
Employees Worked With
AJ Denton
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