
Metro Ford
Schenectady, NY
Filter Reviews by Keyword
By Type
Showing 5,074 reviews
They took car of the collision repair on my Nissan Altima. They were extremely nice.and professional. Did an amazing job on my car and got it done when promised. I highly recommend this establishment. Altima. They were extremely nice.and professional. Did an amazing job on my car and got it done when promised. I highly recommend this establishment. More
Once the service process started everything went well and efficiently.In the past,the scheduled time was kept and the service performed promptly and satisfactorily.This time,however, there was an unusual lon efficiently.In the past,the scheduled time was kept and the service performed promptly and satisfactorily.This time,however, there was an unusual long delay.Still I shall continue with Metro Ford because I believe the Dealer is reliable. More
Gary and Cary were the one/two combo that made sure my insurance co. handled my situation right. These two were thorough, super helpful, and kept the lines of communication open amidst the shortage of he insurance co. handled my situation right. These two were thorough, super helpful, and kept the lines of communication open amidst the shortage of help during this pandemic. More
My husband and I have purchased our last four vehicles at Metro from Darlene and keep coming back because of her. At other dealers buying a car can be extremely frustrating and we are of the opinion that it Metro from Darlene and keep coming back because of her. At other dealers buying a car can be extremely frustrating and we are of the opinion that it should be a fun. My most recent purchase for me was exciting as I was waiting to buy my Edge for almost a year! Darlene keeps it relaxing and doesn’t make it frustrating or hard to deal with at all. Thanks Darlene!! More
Went very well Due to the efforts of Bill Hearley, setting the appointment up, this was an effortless transaction. Bill has always done everything within his power Due to the efforts of Bill Hearley, setting the appointment up, this was an effortless transaction. Bill has always done everything within his power to make things as easy for me as possible. Thanks Bill More
My air conditioner had absolutely no Freon, yet the staff was unable to find a leak. This resulted in my warranty not applying despite the fact that Freon doesn’t just evaporate. Additionally, half of th was unable to find a leak. This resulted in my warranty not applying despite the fact that Freon doesn’t just evaporate. Additionally, half of the staff were not wearing masks properly despite the state requirement for it, and were not socially distancing. More
I was in and out much quicker than I expected and the I was in and out much quicker than I expected and the service staff was very helpful. I would definitely recommend Metro Ford to others . I was in and out much quicker than I expected and the service staff was very helpful. I would definitely recommend Metro Ford to others . More
Very loyal to Metro Ford. They've been helping me w my vehicles for 10+ yrs now. Big thanks to Jay in servicing, very professional and always there to help, huge asset to the company. Also John who does t vehicles for 10+ yrs now. Big thanks to Jay in servicing, very professional and always there to help, huge asset to the company. Also John who does the work, big thanks. Sue always has the best rental cars waiting for me and all my paperwork in order ahead of time... And ofcourse big thanks to Bill Thorpe, great guy.. Just overall great people to do business with. Makes me think of this dealership when deciding on my next car. You want reliability, go there! More