Metro Ford

I sat there for four hours getting a oil change and tire stem fixed, tire still leaks after four hours. Was told I would get another free oil change for the wait what about my tire that still leaks? stem fixed, tire still leaks after four hours. Was told I would get another free oil change for the wait what about my tire that still leaks? More

I lease my vehicle from this dealership and all service is done from this location also. Service staff and sales staff are great!! Thank you! is done from this location also. Service staff and sales staff are great!! Thank you! More

Terrific. Out of the way for me as I live in Westchester County, but I can't beat dealing with my son. So it is not a problem. Out of the way for me as I live in Westchester County, but I can't beat dealing with my son. So it is not a problem. More

I wanted to find a local Ford dealership in my area and I did! Metro Ford was highly recommended to me by a long time friend and I'm glad they did. Very pleased so far. did! Metro Ford was highly recommended to me by a long time friend and I'm glad they did. Very pleased so far. More

Wasn’t too happy. At pick up unaware where to go. Handed keys. Walking around looking for my car. No one seemed to want to assist. I had just had surgery. Normally they pull your car around anywhere else I keys. Walking around looking for my car. No one seemed to want to assist. I had just had surgery. Normally they pull your car around anywhere else I go. No explanation of what was done. Unimpressed. More

Management can do better Nicole was a pleasure to work with and did exceptional work to help me with my purchase. I never met the sales manager or any other manager from thi Nicole was a pleasure to work with and did exceptional work to help me with my purchase. I never met the sales manager or any other manager from this dealership before, during or after the sale was completed. This was a departure for my experience with other dealerships when someone always came to meet me and thank me for doing business with their dealership. Rating this dealership on friendliness should NOT be a reflection on Nicole but should be viewed as an opportunity for improvement - management to have some level of face-to-face contact with clients. I've never seen this level of standoffishness from any other dealer I've worked with in the past and think management can do better to personalize the buying experience. More

Check engine light came on The service person said I could bring it in around 1:00 and they would check it out. When I got there they told me they could get to it around 3:00 o The service person said I could bring it in around 1:00 and they would check it out. When I got there they told me they could get to it around 3:00 or 4:00. They called and said ir was ready and it was something in the electronics and the light had gone out. I went to get it and had to wait about twenty minutes just for them to bring it around. I drove home and found they had not given me the key. I had the extra set with me. Before I could even get home with it the check engine light came right back on. Since I purchased the service agreement I will NOT be going back. They don’t know how to do a job correctly. More

Great service from Troy. He treated me with respect, Great service from Troy. He treated me with respect, kindness and professionalism. He goes out of his way to make sure I leave feeling like my 2013 Great service from Troy. He treated me with respect, kindness and professionalism. He goes out of his way to make sure I leave feeling like my 2013 Ford F-150 runs like new! I love my Ford and Metro Ford is why! More

I bring both my 2007 and 2017 mustangs to Metro for service. Have been very satisfied with the work done. Service is always done quickly and at a reasonable price. service. Have been very satisfied with the work done. Service is always done quickly and at a reasonable price. More

From Sales to Finance to Service to now the Body Shop Metro Ford gives its customers quality service in all departments. Keep coming back over 30 years. Metro Ford gives its customers quality service in all departments. Keep coming back over 30 years. More