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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

July 06, 2020

good service needed a loaner car, everything went smoothly. car came back fixed. took their time and cleaned drains in the moon roof to avoid leaking in the car. More

by MFUSCO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember employees names.
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July 06, 2020

I expected honesty, I didn’t get it. I was knowingly sold a used vehicle with a problem. I required a new engine after putting 900 miles on the vehicle. The sales department told me I should have done better More

by BROWNM191
Recommend Dealer
No
Employees Worked With
George (sales)he’s a liar
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July 03, 2020

Very competitive pricing on new tires, and a service operation that really goes the extra mile to make sure everything is right. I would highly recommend Metro Ford service for any repair / service. More

by JJDWYER10
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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July 02, 2020

I love metro ford!!! Always kind and courteous excellent service!!! And they always do a great job!!!! And you can trust them to give you honest prices!!!!! More

by bub51247
Recommend Dealer
Yes
Employees Worked With
J T. Dan Cole, Rob Dariano, Joe Shanks, Roger Gordon, Jay Ostrander, Gary Askew, Cary Peek
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July 02, 2020

Cary and Gary in the auto body shop are excellent and were great to deal with. Always goes the extra to be sure we are happy with everything More

by KIMBERLYPLOOF
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
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July 02, 2020

I was completely dissatisfied with my recent service visit. There was significant evidence that work recently completed prior to this visit was performed improperly or not performed at all. The dealersh More

by Dl
Recommend Dealer
No
Employees Worked With
Not, sure
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July 01, 2020

Great deals excellent service great people bought a used truck had a small problem with it brought it back fixed it on the spot no questions asked More

by Kevin Burek
Recommend Dealer
Yes
Employees Worked With
The owner, Dan Ketchum, Bill Marincic
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June 30, 2020

Great service, AJ sold me the car and was extremely helpful and informative. Really satisfied with the experience and definitely recommend. Thank you so much! More

by Christopher
Recommend Dealer
Yes
Employees Worked With
AJ Denton
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June 30, 2020

wonderful. always get an appointment when I need it. Troy explains everything zo I understand. the courtesy van is great. takes to wa work or home picks me up on time More

by moose88m7
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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June 27, 2020

I had a pleasant experience. All the staff worked tirelessly to find me the perfect vehicle within my price range and helped me secure the financing i needed to drive away in a very good car More

by PLEASENOSPAM22
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jennifer Gifford
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