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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
June 27, 2020
Easiest vehicle shopping possible! Talked with Nicole and she found a truck for me in a matter of minutes based on the information I have her. Was not expecting to buy when I did, but the numbers were great! she found a truck for me in a matter of minutes based on the information I have her. Was not expecting to buy when I did, but the numbers were great! More
by H_CAUWELS
Verified CustomerEmployees Worked With
Nicole Bellanger, Josh Sawyer
June 26, 2020
Buying a truck during CIVID-19 was interesting. No test drive, no in person looking at the truck. Lots of pictures and the reputation of the dealership are what brought us to Metro Ford. We were not disa drive, no in person looking at the truck. Lots of pictures and the reputation of the dealership are what brought us to Metro Ford. We were not disappointed! From start to finish the process was explained and every promise fulfilled. We have found our family dealership! More
by TEACHU911
Employees Worked With
JT Tibbits, Michelle Hamel, JJ Salerno, Jennifer Gifford
June 26, 2020
Brake work Great service for a fair price. We have been customers for over 8-years and are very happy with Metro Ford and will keep going there. Great service for a fair price. We have been customers for over 8-years and are very happy with Metro Ford and will keep going there. More
by JORSINO
Employees Worked With
Jay Ostrander, Tom Miller
June 25, 2020
Really nice people all around. Bought my used car from here and had it repaired in the body shop. Metro goes above and beyond to accommodate their customers. Dave Carach was especially helpful in explaini here and had it repaired in the body shop. Metro goes above and beyond to accommodate their customers. Dave Carach was especially helpful in explaining the dealership processes to me and making sure I was happy with their service. More
by ADAM_MCCOY
Employees Worked With
Dave Carach, Bill Marincic, Gary Askew, Cary Peek
June 25, 2020
My Ford F-150 was serviced in the most professional and courteous way. I was given an awesome loaner to drive. My truck now runs like when I first bought it new! Great customer service! courteous way. I was given an awesome loaner to drive. My truck now runs like when I first bought it new! Great customer service! More
by TOM100ES
Employees Worked With
Troy Hanlon
June 25, 2020
All of the staff at Metro Ford were extremely helpful in getting me the vehicle I wanted with all of the extras I hoped for. getting me the vehicle I wanted with all of the extras I hoped for. More
by Ann P
Employees Worked With
Dave Dariano, JT Tibbits, Nicole Bellanger, Troy Hanlon, Jay Ostrander
June 25, 2020
Great All my visits have been a friendly professional visit. My visits have been to the Quick Lube building and Roger has been explaining to me about the s All my visits have been a friendly professional visit. My visits have been to the Quick Lube building and Roger has been explaining to me about the service being done. Thank you More
by SALLYJEANLOWE
Employees Worked With
Roger Gordon
June 25, 2020
recall repairs waiting area was clean, quiet,and social distance was in place during the covid 19 response as necessary during the time frame that i there waiting area was clean, quiet,and social distance was in place during the covid 19 response as necessary during the time frame that i there More
by smithrandilynn
Employees Worked With
Ryan Welsh
June 25, 2020
When I scheduled to come back I asked what was going to be the price . I was told that it would be 475 but when it was time to check out it was 505 . But when I came there 2 years ago for the same problem be the price . I was told that it would be 475 but when it was time to check out it was 505 . But when I came there 2 years ago for the same problem I was told that it would be 600 to do the job . Why am I getting all these different price’s. Feel like someone is playing games with me . I rather work with Tom Miller. He keep you up to date about what’s going on with your car . No if you can’t give all these different prices More
by NICOLEBRUCE35
Employees Worked With
Nick
