
Metro Ford
Schenectady, NY
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recall repairs waiting area was clean, quiet,and social distance was in place during the covid 19 response as necessary during the time frame that i there waiting area was clean, quiet,and social distance was in place during the covid 19 response as necessary during the time frame that i there More
Knowledgeable and patient. Comfortable atmosphere. Ready to answer all my questions with additional information. Ready to show me how all the different "buttons" worked. It was a positive experience to answer all my questions with additional information. Ready to show me how all the different "buttons" worked. It was a positive experience More
When I scheduled to come back I asked what was going to be the price . I was told that it would be 475 but when it was time to check out it was 505 . But when I came there 2 years ago for the same problem be the price . I was told that it would be 475 but when it was time to check out it was 505 . But when I came there 2 years ago for the same problem I was told that it would be 600 to do the job . Why am I getting all these different price’s. Feel like someone is playing games with me . I rather work with Tom Miller. He keep you up to date about what’s going on with your car . No if you can’t give all these different prices More
Really nice people all around. Bought my used car from here and had it repaired in the body shop. Metro goes above and beyond to accommodate their customers. Dave Carach was especially helpful in explaini here and had it repaired in the body shop. Metro goes above and beyond to accommodate their customers. Dave Carach was especially helpful in explaining the dealership processes to me and making sure I was happy with their service. More
My Ford F-150 was serviced in the most professional and courteous way. I was given an awesome loaner to drive. My truck now runs like when I first bought it new! Great customer service! courteous way. I was given an awesome loaner to drive. My truck now runs like when I first bought it new! Great customer service! More
All of the staff at Metro Ford were extremely helpful in getting me the vehicle I wanted with all of the extras I hoped for. getting me the vehicle I wanted with all of the extras I hoped for. More
Excellent experience buying a used F-150!! We got lucky when I called Metro Ford and AJ happened to answer the phone. We hit it off right away. He was funny and knowledgeable. He answered my qu We got lucky when I called Metro Ford and AJ happened to answer the phone. We hit it off right away. He was funny and knowledgeable. He answered my questions and understood our situation completely. We were interested in a used F-150. The price online was a good price compared to what we were seeing in the area. AJ made the experience seamless when we sat down to talk numbers. We wanted a good deal and we were not in the mood for the usual back and forth and back and forth. They gave some and we gave some and we came to an agreement we felt good about. Picking up the truck was smooth and easy. We love the truck. Thank you AJ and Metro Ford. More
Excellent communication, dignosis, and resolution of issues Jay provided excellent communication concerning items that needed to be serviced. The service was completed on a timely basis, and the communication d Jay provided excellent communication concerning items that needed to be serviced. The service was completed on a timely basis, and the communication during the process was excellent, More
My salesman AJ was great, he answered all my questions and was very helpful. I would definitely recommend going here and having AJ help you. He even through in a new hat with the deal. and was very helpful. I would definitely recommend going here and having AJ help you. He even through in a new hat with the deal. More
Super friendly people very conscientious and efficient I always have a positive experience. Super quick service worked on my vehicle while I waited everything was done to perfection . always have a positive experience. Super quick service worked on my vehicle while I waited everything was done to perfection . More